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Nick Calvert Email & Phone Number
Complaints and Root Cause Manager
at
Leeds Building Society
1 work email found
@newday.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Complaints and Root Cause Manager
Location
Cullingworth, England, United Kingdom
Company size
Who is Nick Calvert? Overview
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Quick answer
Nick Calvert is listed as Complaints and Root Cause Manager at Leeds Building Society, a company with 1533 employees, based in Cullingworth, England, United Kingdom. AeroLeads shows a work email signal at newday.co.uk and a matched LinkedIn profile for Nick Calvert.
Nick Calvert previously worked as Complaints Manager at Leeds Building Society and Customer Care Team Leader at Newday. Nick Calvert holds Bachelor Of Science (Bs), Geography from The Manchester Metropolitan University.
Company email context
Email format at Leeds Building Society
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{first}.{last}@newday.co.uk
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AeroLeads found 1 current-domain work email signal for Nick Calvert. Compare company email patterns before reaching out.
Profile bio
About Nick Calvert
Experienced Operations Manager (AVP) and Team Leader with a demonstrated history of working in the financial services industry, specifically complaints, mortgages and credit cards. Passionate about great Customer and Colleague Experiences. Educated to degree level.Delighted to have been named Credit Strategy’s ‘Mentor of the Year’ at the Women in Credit Awards 2022.
Listed skills include Dependable Team Player, Team Leadership, Microsoft Excel, Six Sigma, and 13 others.
Current workplace
Nick Calvert's current company
Company context helps verify the profile and gives searchers a useful next step.
Leeds Building Society
11 roles
Nick Calvert work experience
A career timeline built from the work history available for this profile.
Complaints Manager
Current
Jul 2024 - Present
Customer Care Team Leader
Oct 2019 - Jul 2024
Operations Manager (Retail Banking)
Operations manager responsible for performance of multiple teams and workstreams across several sites within complaints Quality Assurance. Specifically focused on integrating Quality Assurance model focusing on Customer Experience into Barclaycard and First Point of Contact (FPOC) channels.
Apr 2018 - Sep 2019
Complaints / Qa Team Leader
Quality Assurance team leader within Advocacy (complaints). Our aim is to work towards ensuring our customers receive the right outcome to their complaint, in the right way. As well as leading my own team in Leeds I worked closely with several other teams from London to Glasgow, including the integration of a new team in Middlesbrough.
Aug 2015 - Apr 2018
Mortgage Project Team Leader
* Responsible for leadership and management of 15 direct reports* Creation and implementation of QA framework and scripts* Track record of completing projects on time and within budget
Nov 2010 - Aug 2015
Mortgage Business Analyst
* Dealt with all BAU change requests and Business Analyst tasks during the implementation of a new system for Mortgage Collections and Recoveries* Responsible for incident management and processes improvements as logged by front line agents. I investigated and analysed these to identify the seventy and potential benefit of any change* Created process maps.
Nov 2009 - Nov 2010
Collections Specialist
* Telephony agent working on inbound and outbound calls regarding mortgage arrears* Far exceeded individual targets for agreeing payment plans* Amended outbound script resulting in increase in successful customer contact for the whole department
Jul 2009 - Nov 2009
Sales Advisor
Nov 2008 - Jul 2009
Sales Advisor
Feb 2008 - Nov 2008
Sales Advisor
May 2007 - Feb 2008
Team & coworkers
Colleagues at Leeds Building Society
Other employees you can reach at leedsbuildingsociety.co.uk. View company contacts for 1533 employees →
DP
Deborah Plews
Colleague at Leeds Building Society
South Shields, England, United Kingdom, United Kingdom
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SS
Simon Scarlett
Colleague at Leeds Building Society
Leeds, England, United Kingdom, United Kingdom
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LB
Lizzie Barker
Colleague at Leeds Building Society
Greater Leeds Area, United Kingdom
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LO
Laura Owen
Colleague at Leeds Building Society
Huddersfield, England, United Kingdom, United Kingdom
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PT
Peter Thornton
Colleague at Leeds Building Society
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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GF
Gulam Foysol
Colleague at Leeds Building Society
Leeds, England, United Kingdom, United Kingdom
View →
TC
Thomas Coward
Colleague at Leeds Building Society
Bradford, England, United Kingdom, United Kingdom
View →
CH
Chloe Holdsworth
Colleague at Leeds Building Society
United Kingdom, United Kingdom
View →
SH
Samantha Hadaway
Colleague at Leeds Building Society
Northumberland, England, United Kingdom, United Kingdom
View →
LL
Lucy Leinster
Colleague at Leeds Building Society
Greater London, England, United Kingdom, United Kingdom
View →
Deborah Plews
Colleague at Leeds Building Society
South Shields, England, United Kingdom, United Kingdom
View →
SS
Simon Scarlett
Colleague at Leeds Building Society
Leeds, England, United Kingdom, United Kingdom
View →
LB
Lizzie Barker
Colleague at Leeds Building Society
Greater Leeds Area, United Kingdom
View →
LO
Laura Owen
Colleague at Leeds Building Society
Huddersfield, England, United Kingdom, United Kingdom
View →
PT
Peter Thornton
Colleague at Leeds Building Society
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
View →
GF
Gulam Foysol
Colleague at Leeds Building Society
Leeds, England, United Kingdom, United Kingdom
View →
TC
Thomas Coward
Colleague at Leeds Building Society
Bradford, England, United Kingdom, United Kingdom
View →
CH
Chloe Holdsworth
Colleague at Leeds Building Society
United Kingdom, United Kingdom
View →
SH
Samantha Hadaway
Colleague at Leeds Building Society
Northumberland, England, United Kingdom, United Kingdom
View →
LL
Lucy Leinster
Colleague at Leeds Building Society
Greater London, England, United Kingdom, United Kingdom
View →
2 education records
Nick Calvert education
Bachelor Of Science (Bs), Geography
Education record
Oakbank Upper
FAQ
Frequently asked questions about Nick Calvert
Quick answers generated from the profile data available on this page.
What company does Nick Calvert work for?
Nick Calvert works for Leeds Building Society.
What is Nick Calvert's role at Leeds Building Society?
Nick Calvert is listed as Complaints and Root Cause Manager at Leeds Building Society.
What is Nick Calvert's email address?
AeroLeads has found 1 work email signal at @newday.co.uk for Nick Calvert at Leeds Building Society.
Where is Nick Calvert based?
Nick Calvert is based in Cullingworth, England, United Kingdom while working with Leeds Building Society.
What companies has Nick Calvert worked for?
Nick Calvert has worked for Leeds Building Society, Newday, Barclays, Baines & Ernst, and No Debt Now Ltd.
Who are Nick Calvert's colleagues at Leeds Building Society?
Nick Calvert's colleagues at Leeds Building Society include Deborah Plews, Simon Scarlett, Lizzie Barker, Laura Owen, and Peter Thornton.
How can I contact Nick Calvert?
You can use AeroLeads to view verified contact signals for Nick Calvert at Leeds Building Society, including work email, phone, and LinkedIn data when available.
What schools did Nick Calvert attend?
Nick Calvert holds Bachelor Of Science (Bs), Geography from The Manchester Metropolitan University.
What skills is Nick Calvert known for?
Nick Calvert is listed with skills including Dependable Team Player, Team Leadership, Microsoft Excel, Six Sigma, Project Planning, Quality Assurance, Senior Stakeholder Management, and Time Management.
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