Nick Drew Email & Phone Number

London, United Kingdom

London, United Kingdom

I currently work for the General Medical Council (GMC). My main responsibilities include:* providing diary management and administrative support to the Governance team* liaising with Facilities, IT and caterers to ensure the meeting requirements of both internal and external customers are met* allocating post, photocopying and circulating documents* preparing, printing, distributing and publishing Council, Board, and Committee papers to members and staff in advance of meetings, by email and on the GMC website* formatting documents, including electronic communication and other mailings, to house-style* corresponding with Council, Board and Committee members regarding travel and accommodation, as well as processing expense claims* the maintenance of the team intranet and GMC website pages* coordinating content for inclusion in monthly member newsletters* archiving and retrieving records in storage* undertaking research on governance and other related issues.

London, United Kingdom

Senior Administrator* Responsibility of opening and closing the clinic* Being a first point of contact on the reception desk and maintaining exceptional levels of customer service* Inputting of sensitive information into the database and maintaining highest level of confidentially at all times* Updating customer records on the database* Responding to email and telephone queries efficiently and effectively* Reviewing a number of diaries to ensure patients’ appointment requirements are met* Liaising with third parties regarding customer insurance policy claims* Monitoring invoices and processing payments* Chasing up for payments from insurance providers* Debt collection from patients* Reporting compliments and complaints to the management team* Note taking at team meetings* Updating social media (Facebook and Twitter) for the clinic* Replenishment of stationary* Booking in and typing ergonomic work station assessments* Logging incoming post and managing outgoing post* Maintaining an organised filing system

London, United Kingdom

Whilst recruited by Reed, I was employed by many large organisations, such as 'The Environment Agency', 'Imeche', 'Watson and Wyatt', 'Star Energy', 'DFID' and 'Accor Services'. All of which had various job requirements, including:* Meeting and greeting visitors* Operating busy switchboards* Responding to email and telephone queries in a timely manner* Data entry* Scheduling and confirming meetingsWorking under the umbrella of Reed taught me to organize and plan my working environment, gave me insight to a range of operational business methods, and allowed me the opportunity to develop my customer services skills as an individual and as part of a team.