Provided ongoing support and training to over 180 end users, addressing Salesforce issues, implementing enhancements, and ensuring smooth platform adoption.Played a key role in moving over 50 Experience Cloud users to internal user accounts with limited access, aligning with security and compliance standards.Collaborated with Salesforce to successfully integrate HubSpot, DocuSign, Jira, Slack, and 8x8, optimizing interoperability and workflow efficiency.Supported the design and deployment of a MuleSoft Composer solution to synchronize records between two Salesforce orgs, ensuring data consistency and accuracy.

Gaggle is the pioneer in helping K-12 districts manage student safety on school-provided technology. Our mission is to help ensure the safety and well-being of all students, supporting school districts in proactively identifying those who are struggling. We have helped hundreds of districts avoid tragedies and save lives, while also protecting their liability.Our innovative offerings include Gaggle Safety Management for Google, Office 365, and Canvas, as well as our SpeakUp for Safety cyber tipline, web filter support, archiving and backup services, and professional development course.

Launched a career in Salesforce by interning post-military service while completing Salesforce certifications.Engineered intricate flows to automate and enhance user workflows, driving productivity and consistency in daily tasks.Assisted in configuring and deploying a new Salesforce Health Cloud Org, enhancing functionality to meet client healthcare requirements.

Served as a Fireman In the United States Coast Guard.