Nick Lyons work email
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Nick Lyons is a VIP Support Analyst at AMP at AMP.
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Vip Support TechnicianAmp Sep 2021 - PresentSydney, New South Wales, AustraliaDuties as a VIP Support Technician include:• Onsite support to Board, CEO and ExCo staff as priority• Reviewing and responding to technical support tickets• Proficient use of azure portal for tasks relating to account activation, Multi-Factor Authentication (MFA) checks and Intune group assessments • Talking directly to the customer to determine the nature of the technical issue• Utilizing remote support software to assist staff WFH• Identifying the nature of the hardware, software, or networking issue• Providing the staff with resolution choices• Installing new hardware systems, software upgrades, or networking cables• Fixing any software or hardware issues• Providing minor technical or operational training• Completing IT support logs• Accessing and adjusting corporate mobile plans via the OPTUS portal• Providing a professional and seamless IT experience to all AMP staff -
Service Desk AnalystAmp Mar 2020 - Sep 2021Sydney, New South Wales, AustraliaDuties as a Service Desk Analyst include:• Reviewing and responding to IT support tickets • Basic knowledge of Microsoft office applications and in-depth troubleshooting skills• Availability to work rotating roster covering all business hours• Talking directly to the customer to determine the nature of the technical issue• Utilizing remote support software to assist staff WFH• Onsite support to Board, CEO and ExCo staff as priority• Identifying the nature of the hardware, software, or networking issues• Solving IT issues within a timely manner and updating staff with relevant information• Installing new hardware systems, software upgrades, or networking cables• Fixing any software or hardware issues• Providing minor technical or operational training• Completing IT support logs and running support ticket reporting -
Workplace Service Support - Property Assist AdminT&T Mcnaught Enterprises Feb 2018 - Mar 2020Sydney, New South Wales, AustraliaDuties as a property assist admin include:• Reviewing and assigning work orders to vendors• Adjusting and uploading yearly budget via property management system• Liaising with vendors regarding past/current/future works on AMP sites• Assist project managers with relocation projects• Liaising with site contacts for proactive relocation requirements• Communicate with workplace teams regarding site changes/closures• Weekly catchups with workplace manager to discuss workplace improvement strategies• Arrange meetings with vendors to discuss/adjust ongoing site works
Nick Lyons Education Details
Frequently Asked Questions about Nick Lyons
What company does Nick Lyons work for?
Nick Lyons works for Amp
What is Nick Lyons's role at the current company?
Nick Lyons's current role is VIP Support Analyst at AMP.
What is Nick Lyons's email address?
Nick Lyons's email address is ni****@****.com.au
What schools did Nick Lyons attend?
Nick Lyons attended St Patrick's College, Strathfield.
Who are Nick Lyons's colleagues?
Nick Lyons's colleagues are Srinivas Computer, Maree King, Depi Kusdian, Rosemary Wooler, Dana Lacombe, Carlos Mauleon, John Ferretti.
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Nick Lyons
Greater Sydney Area1adcoconstruct.com.au -
1bouygues-construction.com
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