Nick Mccormack Email and Phone Number
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Nick Mccormack personal email
Implementation & ITSM software consultant with a proven track record of delivering complex ITSM solutions to the ‘Service Desk and Helpdesk’ and ‘Call Centre’ industries over the past 25+ years. For the majority of this period I have installed, configured and customised software to manage the application lifecycle including ITIL, Configuration Management and Process Management tools. I have a very wide ranging level of technical expertise, mainly centred on RDBMS’s and managing projects. I have an extensive indepth knowledge of Cherwell Software Management along with Ivanti Neurons .and Xurrent.I have over 30 Years IT experience ranging from Technical Consultancy, Consultancy Management, Training and Pre-Sales Consultancy to Computer Operations, Analyst Programming, Service and Help Desk Management. I also have in-depth knowledge of implementing and running Service Help Desks.Specialties: Service Desk software (Ivanti Neurons, Xurrent, Cherwell Service Management, Hornbill Supportworks, Axios assyst,vFire, VSM and FrontRange HEAT).ITIL version 3 Foundation qualification complements the Foundation Certificate in IT-Service Management (ITIL).MS SQL Transact SQL writing database triggers and stored procedures.
Clever Choice
View- Website:
- cleverchoice.dk
- Employees:
- 12
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Itsm Consultant/DeveloperClever Choice Jan 2022 - PresentEngland, United Kingdom
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Senior Cherwell Consultant/ContractorSelf Employed Sep 2018 - Jan 2022United KingdomFreelance Cherwell Service Management, (Cherwell Software) consultant.Over 8 years experience with Cherwell: Implement, Transition and Manage IS Service Desks across multiple industries. Specialist in• New installs including scoping workshops & design• Reconfigure existing systems• Resolve outstanding issues• Providing advice with ITSM and Service Desk best practice• Cherwell DeveloperPlease see my role at Bright Horse further details of my skills and my role at Cherwell for an extension of this experience. -
Freelance Cherwell DeveloperFreelance, Self-Employed Sep 2018 - Jan 2022Swindon, England, United Kingdom
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Cherwell ConsultantThe Hyde Group Dec 2018 - Mar 2019London, United KingdomContract with Hyde Group to reconfigure their Cherwell system:• Resolving issues• Additional functionality• Providing advice• Redesigning the Self Service Portal -
ConsultantAxios Systems Jan 2018 - Sep 2018 -
Senior Technical ConsultantBright Horse Apr 2015 - Dec 2017Reading, BerkshireI was Involved in managing and participating in the delivery of Professional Services of Bright Horse engagements related specifically to the Cherwell Service Management software application. I am responsible for managing and delivering the entire life cycle of complex, moderate-high risk projects from design and business analysis through process analysis, tool configuration and customer training and handoff. Responsibility for the development and execution of an implementation plan that articulated the role of Cherwell Software in the delivery of the designed solution. Ensured implementation of activities was coordinated with Cherwell resources. -
Product ConsultantAlemba Jan 2015 - Apr 2015Send WokingAs a Product Consultant at Alemba, I consulted and worked across the complete project life cycle following approved life-cycle methodologies including scoping and quoting, requirements gathering, system design, configuration and deployment as required. -
Senior Technical ConsultantCherwell Software, Inc Jan 2011 - Jan 2015Swindon, United KingdomThe description of my position at Cherwell Software is exactly the same as that of my role at Bright Horse, please see above. -
Technical ConsultantHornbill Service Management Oct 2007 - Jan 2011South Ruislip, London -
Mks ConsultantMks Systems (Uk) Ltd (Acquired By Ptc) Oct 2005 - Oct 2007Woking, SurryMKS were a software company, based near Toronto, Canada with a satellite office at Woking, Surrey where I was based. MKS were acquired by PTC Inc. in 2011, after I had departed. I was involved with their MKS Integrity Suite (now PTC Integrity) of software that provides software to manage the whole Application Lifecycle from Requirements Management to Deployment including Configuration Management. My duties included developing and articulating technical solutions, performing customer demonstrations and technical presentations, as well as managing technical evaluations of the MKS products.
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Principal ConsultantHeat Software (Formerly Frontrange) Mar 1999 - Oct 2005Swindon, Wiltshire & Reading, Berkshire
Nick Mccormack Skills
Nick Mccormack Education Details
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Mathematics
Frequently Asked Questions about Nick Mccormack
What company does Nick Mccormack work for?
Nick Mccormack works for Clever Choice
What is Nick Mccormack's role at the current company?
Nick Mccormack's current role is Cherwell Developer at Clever Choice.
What is Nick Mccormack's email address?
Nick Mccormack's email address is ni****@****ack.net
What schools did Nick Mccormack attend?
Nick Mccormack attended The Open University.
What are some of Nick Mccormack's interests?
Nick Mccormack has interest in Football And Rugby, Running, Cycling, Reading.
What skills is Nick Mccormack known for?
Nick Mccormack has skills like Itil, It Service Management, Service Desk, Enterprise Software, Service Management, Professional Services, Saas, Configuration Management, Cloud Computing, Integration, Microsoft Sql Server, Business Process.
Who are Nick Mccormack's colleagues?
Nick Mccormack's colleagues are Hanne Baade-Pedersen, Helena Skjaldgaard Rasmussen, Mathias Steen Kildegaard, Alexander Endahl Smidt Jensen, Morten Lyngberg Pedersen, John Erhardt Larsen, Jeppe Gotha Jørgensen.
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Nick McCormack
Head Of Team Legal & Business Services At Invest Northern IrelandBelfast Metropolitan Area1investni.com -
3tescofreetime.com, neardesk.com, uk.tesco.com -
1mbda-systems.com -
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