Nicholas Dillon

Nicholas Dillon Email and Phone Number

Software Engineer at Akamai Technologies with a BS in Cyber Security @ Akamai Technologies
cambridge, massachusetts, united states
Nicholas Dillon's Location
Arkansas City, Kansas, United States, United States
Nicholas Dillon's Contact Details

Nicholas Dillon personal email

n/a
About Nicholas Dillon

Nicholas Dillon is an accomplished IT consultant with over 5 years of experience, excelling in technical support and cybersecurity. Skilled in enhancing customer satisfaction and operational efficiency, Nicholas has made significant contributions at Akamai Technologies and Valued Computers. His background in Cyber Security and certifications in AWS underscore his expertise. With strengths in SQL, Java, Python, and project management, Nicholas is adept at solving complex technical challenges, fostering client growth, and leading teams to success.

Nicholas Dillon's Current Company Details
Akamai Technologies

Akamai Technologies

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Software Engineer at Akamai Technologies with a BS in Cyber Security
cambridge, massachusetts, united states
Website:
akamai.com
Employees:
7720
Nicholas Dillon Work Experience Details
  • Akamai Technologies
    Software Engineer
    Akamai Technologies Oct 2024 - Present
    United States
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  • Akamai Technologies
    Customer Support Specialist
    Akamai Technologies Oct 2022 - Oct 2024
    United States
    •Supported customers by providing technical assistance on content delivery, cloud services, security configurations, and performance optimization.•Leveraged ColdFusion software to drive in-house growth, contributing to the successful expansion of 3 data centers per month.•Cultivated strong customer relationships by understanding their unique needs and delivering personalized support, resulting in high levels of satisfaction.•Collaborated with cross-functional teams to ensure effective communication and issue resolution, integrating solutions when applicable.•Demonstrated expertise in technical concepts, web technologies, and network protocols, enabling precise and innovative troubleshooting.•Actively contributed to process improvement initiatives, enhancing efficiency and streamlining customer support operations.
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  • Dillondigital
    Software Engineer
    Dillondigital Jul 2016 - Present
    Arkansas City, Ks
    •Successfully led and executed numerous server and workstation installations, enhancing clients' operational efficiency and security.•Implemented comprehensive backup solutions for multiple customers, ensuring the preservation of vital business data and minimizing data loss risks.•Spearheaded research initiatives resulting in improved malware detection and removal processes, strengthening cyber defenses for clients.
  • Walmart
    Team Lead Manager
    Walmart Feb 2017 - Oct 2022
    Arkansas City, Kansas, United States
    •Mentored and developed associates, empowering them to take on additional responsibilities and fostering a culture of professional growth, resulting in improved team productivity and morale.•Received recognition from senior leadership for exceptional leadership and contributions to the success of the store.•Successfully led the entire store and 50 associates, achieving consistent growth in sales and customer satisfaction year over year.•Implemented streamlined inventory management processes, reducing stockouts and optimizing inventory turnover, leading to improved profitability.
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Nicholas Dillon Skills

Leadership Information Technology Powerpoint Windows Server Public Speaking Machine Operation Cybersecurity Retail Security Monitoring Windows Sales Computer Maintenance Team Leadership Microsoft Office Professional Communication Microsoft Word Marketing Microsoft Excel Vm Training Customer Service Vmware Esxi Sql Management Computer Literacy Teamwork Project Management Research Problem Solving Vmware

Nicholas Dillon Education Details

Frequently Asked Questions about Nicholas Dillon

What company does Nicholas Dillon work for?

Nicholas Dillon works for Akamai Technologies

What is Nicholas Dillon's role at the current company?

Nicholas Dillon's current role is Software Engineer at Akamai Technologies with a BS in Cyber Security.

What is Nicholas Dillon's email address?

Nicholas Dillon's email address is ni****@****ers.com

What schools did Nicholas Dillon attend?

Nicholas Dillon attended Southern New Hampshire University.

What skills is Nicholas Dillon known for?

Nicholas Dillon has skills like Leadership, Information Technology, Powerpoint, Windows Server, Public Speaking, Machine Operation, Cybersecurity, Retail, Security Monitoring, Windows, Sales, Computer Maintenance.

Who are Nicholas Dillon's colleagues?

Nicholas Dillon's colleagues are Mike T., Agnieszka Stępień, Alyssa Mensch, Matt Pare, Raghunandan C R, Hayato Yamazaki, Dariusz Romański.

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