Nick Drysdale Email & Phone Number

Remote

Providing assistance to customers who are facing billing related issues and queries. Addressing escalations and handling ongoing incidents.

Remote

Performing my duties in the capacity of working as a Solutions Specialist with A2 Hosting involved advising prospective clients of certain plans that would be suitable for their requirements and assisting existing customers with their upgrade enquiries.

Brisbane, Queensland, Australia

Transitioning NBN services for Telstra’s Government and Enterprise clientele, I was responsible for handling a smooth migration for our largest customers from the existing copper network to the NBN.

Brisbane, Australia

A significant portion of my role at David Jones Queens Plaza, Queensland's largest department store was dedicated towards performing duties relating to the daily dispatching requirements of the store.

Brisbane, Australia

Primary duties consisted of leading a team collecting specific data for a detailed report provided to the Department of Education on the utility of formal and informal learning spaces at The University of Queensland.

Remote

As an employee for a Web Hosting company of over 100,000 customers, I was tasked with assisting customers from across the globe on a variety of matters. The majority of my duties pertained to helping customers with their Sales & Billing enquiries via Live Chat, Calls & Email.