Nicholas Dan Email & Phone Number

Cincinnati, Ohio, United States

-Communicate with consumers to educate them on GLBC's products, company values and initiatives-Assist the sales team as needed with special events-Educate consumers through conducting tastings

West Chester, Ohio, United States

-Assisted in implementation of an on-site store within an automobile part manufacturing plant-Performed consistent cycle counts and restocks of inventory on a scheduled basis-Communicated and relayed the messages of customers to source and provide the products they needed-Traveled solo to secondary plant regularly to check in with customers-Learned the intricacies of supply chain management in a factory environment-Gained an extensive understanding of daily factory operations

Cincinnati, Ohio, United States

-Lead operations for 2 College-aged events in the Mecklenburg Gardens' Bier Hall-Strategized and enacted all marketing initiatives (social media, flyers, word-of-mouth selling, etc.)-Created all graphics for flyers and social media posts to properly display the brand identity-Hired and managed security and entertainment personnel-Gave public speech at each event-Worked within the restrictions of Mecklenburg Gardens management

Cincinnati, Ohio, United States

-Conduct professional, courteous conversations with guests to identify their needs and create a "WOW"-Provides upset customers with goodwill actions (discounts, free desserts, etc.)-Led dinner operations in upstairs section for New Year's Eve event (gave a speech, managed less experienced server, kept the agenda on track)-Assists coworkers with tasks whenever free-Understand the unique needs of different guests and accommodate accordingly-Interpersonal skills of being able to communicate effectively with guests and other Team Members of different backgrounds and levels of experience-Prepared dining room by setting out candles, salt and pepper shakers-Addressing stressful situations with patrons with dignity, tact, and politeness-Processing payments on digital systems and handling cash-Maintaining organized

Dayton, Ohio, United States

Managed wide range of tasks/projects in a Trello board including:-Writing Project Charters-Creating how-to tutorials via Loom on various software features (Zapier, AirTable, Calendly, Trello, Crowdpurr, etc.)-Created comprehensive Carrier Index for insurance company via AirTable utilizing multiple unique features (filter/search tool, visually pleasing profile cards, embedded carrier interaction survey, etc.)-Reached out to carriers with missing information to update index-Created onboarding site for future interns via Google Sites-Created Google Business Profile (profile design, collected client reviews)-Optimized Indeed profile for finding new clients via Indeed for employers (became top search result for "EOS Integrator" nationally for a month out of 100+ results)-Managed Employers LinkedIn profile (updated information, who to follow, posts to respond to)-Designed multiple door decal options for office-Sat in on meetings with both clients and contracted start-up mentors to gain experience

Dayton, Ohio, United States

-Set up Company CRM System (Salesforce)**Limited use of Salesforce due to time constraints

Dayton, Ohio, United States

-Weed and mow lawns for commercial and residential clients-Inform customers of any accidents or issues-Coordinating with 3-6 man team on larger properties for optimized efficiency-Withstood 11+ hour workdays in high temperatures