- Efficiently handles over 100 different clients- Effectively multi-tasks and manages time to support day-to-day operations + Analytical: Review, identify and secure optimal overall vacation options for clients + Interpersonal Effectiveness: Interact with and respond to clients in a timely manner + Process Orientation: Process payments accurately - Excels in communications between different accounts + Cruise Lines + Insurance Companies- Proficient in all the… Show more - Efficiently handles over 100 different clients- Effectively multi-tasks and manages time to support day-to-day operations + Analytical: Review, identify and secure optimal overall vacation options for clients + Interpersonal Effectiveness: Interact with and respond to clients in a timely manner + Process Orientation: Process payments accurately - Excels in communications between different accounts + Cruise Lines + Insurance Companies- Proficient in all the booking engines through each of the major cruise lines. Show less

- Developed expertise in customer service; consistently diffused and navigated challenging situations + Secured, managed multiple accounts + Established excellent client rapport and fostered relationships for return customers + Organized payment extensions- Coordinated logistics (e.g., picked up customers and vehicles) + Rented 30+ cars daily while at Home City location, and more than 200 cars daily while at Hobby Airport + Planned pick-up schedule to maximize… Show more - Developed expertise in customer service; consistently diffused and navigated challenging situations + Secured, managed multiple accounts + Established excellent client rapport and fostered relationships for return customers + Organized payment extensions- Coordinated logistics (e.g., picked up customers and vehicles) + Rented 30+ cars daily while at Home City location, and more than 200 cars daily while at Hobby Airport + Planned pick-up schedule to maximize efficiency of each trip + Prepared in advance to ensure customers received correct vehicle for specialty reservations Show less

- Performed instrumental role in establishing new location- Conducted nightly closing procedures, including accounting for daily cash intake, organizing requisite deposits and preparing store for following day- Created weekly schedule and managed 15 employees