Nicole Myers Email & Phone Number

Alpharetta, Georgia, Us

Implement, facilitate, and maintain new and existing EDI business processes and projects including software implementation, installation and maintenance.

Decatur, Texas, Us

Irving, Texas, Us

Arlington, Tx, Us

Dallas, Tx, Us

Primary responsible for leading and managing IT activities.• Analyze, design and develop specifications for enhancements and extensions to EDI application interfaces and maps.• Provide technical expertise and support for EDI communications, testing, implementing and maintaining EDI transactions.• Determine solutions to business software/hardware system problems.• Analyze business processes with departments to determine needs to transform into technology system solutions.

Lewisville, Tx, Us

Provide ongoing EDI support for all departments and 3PL customers.• Onboard testing and promoting new trading partners; including factories, 3PL customers and their trading partners.• Monitor and correct errors in MEC, EBI and M3.• Research and resolve on-call issues.

Menlo Park, Ca, Us

Contracted to The Apparel Logistics Group, a division of The Apparel Group Ltd., provides the fashion industry third party logistics service (3PL), transportation management, warehousing and distributions, customs clearance, VMI, EDI and VAS.• Work with TALG IT to complete data integration of EXTOL Business Integrator (EBI) and M3/MEC.• Clean up internal/external EDI errors caused during the integration project.

East Hanover, New Jersey, Us

Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.• Install setup and train new clients to use the MAPADOC processing module in MAS.• Map in and outbound data per specs or clients needs.• Answer and monitor high volume of incoming support calls, emails, and inquires from existing clients.

Manage technology by collaborating with the business team to meet or exceed business partners’ goals. Responsible for IT, EDI and supply chain operations.• Develop, test, and maintain maps.• Monitor transactions, review error logs, troubleshoot and resolve issues to avoid delays in processing. • Integration of barcode system for warehouse and set-up process for shipping with scanners.• Manage, purchase and assign UPC barcodes to inventory items and create coupon barcodes for sales promotions. • Establish and manage inventory items and produce inventory items using Bill of Materials. • Retail Link, GEM and CoManage inventory for Sam’s Club.• Generate Crystal Reports for management.• Import and export data between applications.• Outsource IT hosting and support services.• Review and purchase IT software, equipment, and domains.

Us

• Responsible for effectively marketing electronic claims submission from all PacifiCare providers.• Created a database in Access to track EDI and paper providers. • Produced reports to track trends and target providers sending paper claims. • Generated ADHOC reports for management. • Worked with clearinghouses on EDI growth initiatives.• Provided internal and external EDI training.• Created flyers and training material for use to grow EDI business.• Increased EDI in Southwest Region by 10%.

Us

• Claims and encounter coordinator including core application system testing and escalated operational issue resolution.• Responsible for daily EDI claims reconciliation.• Provided statistical reporting and analysis.• Worked with claims department, providers, and clearinghouses to resolve electronic claims issues. • Communication set-up through GEIS, NDM, and FTP.• Provided documentation for production of jobs.• Developed and maintained Mercator maps to process claims and encounter data.• Provided regional on-call support for production jobs.• Implemented HIPAA specifications.

Advised programmers and sales team with business requirements and expertise to improve quality and efficiency.• Responsibilities included daily operations of EDI systems using Gentran NT Server and Web Suite. • Monitored and maintained profiles, mailboxes, and communications for testing and production partners.• Developed and maintained maps.• Designed and tested web forms and maps for quality EDI compatibility. • Coordinated employee training of EDI standards and grocery specifications. • Provided single point of contact with accounts to maintain relationship and EDI guidelines.• Created help documentation for vendors from implementation guides.• Communicated product enhancements with internal developers and customer support technicians.• Researched and reviewed data for integrity.• Backup Network Administrator including: NT Servers/Workstations, Exchange, Outlook, and voice/internet communications.

SoccerPal Division – International sporting goods soccer training product for children and coaches.Vidpro – Point of purchase display company specializing in service oriented displays.Manager IS 1998 –2000• Coordinated integration between accounting software and EDI translator. • Automated EDI process, map editing, updates, and version upgrades.• Worked with Value Added Networks to assure testing and production requirements were met.• Maintained NT Servers, LAN/WAN ISDN lines and connections, ISP Services, and provided technical support for 40 users in three locations.• Managed EDI Assistant, Web Designer, and consultants.SoccerPal Account Manager/EDI Coordinator 1993 –1998• Responsible for implementing EDI and servicing existing sales accounts ($4.5 million in 1997) as well as created new account business. • Worked daily with sporting goods buyers of mass merchants, national chains, discount stores, and retail stores by phone and correspondence.• Worked closely with EDI departments and VANs for set-up and testing.• Created inventory and sales reports for the Vice President.• Managed and advised purchasing department of inventory items needed to satisfy purchase order requirements.• Traveled to the Super Show, trade shows, and other dealer shows to represent and sell SoccerPal.Vidpro Account Manager 1993 –1993• Provided domestic and international customer relations with sales that exceeded $3 million.• Customers included Toys R Us, Wal-Mart, Kay Bee Toys, Sega, and Nintendo of America.• Duties included daily entering and invoicing of all orders with 100% accuracy.• Provided and forecasted monthly billing reports for CEO and weekly order reports for corporate managers.

Business Administration And Management, General

Education record

Business Administration And Management, General

Computer Science