Nick Newell Email & Phone Number

Akron, Oh, Us

Akron, Oh, Us

Toledo, Ohio, United States

- Ticket System Management: Design, implement, and maintain a robust ticketing system to streamline the purchase process and improve customer satisfaction.- Inventory Oversight: Manage and monitor ticket inventory for all events, ensuring accurate tracking and availability to meet demand.- Sales Strategy Development: Create and execute innovative sales strategies to boost single game ticket revenue, leveraging data analysis and market trends.- Operational Excellence: Oversee daily ticket operations, coordinating with various departments to ensure efficient and effective ticket distribution and customer service.- Customer Service: Address and resolve ticket-related issues, providing exceptional service to ensure a positive experience for all attendees.

Toledo, Ohio, United States

-Maintained ticket system and managed ticket inventory-Managed part-time staff and interns, evaluating and coaching as necessary to maintain a well-groomed, well trained staff with a commitment to customer service-Hiring and scheduling supervisor for the Box Office and Team Store-Assist in creating, programing and placing seasons in the ticket system-Oversee Box Office operations during games and events

Toledo, Ohio, United States

-Service and interact with customers for ticket sales and to help resolve ticketing questions and concerns-Processing and reporting all cash and card payments-Assist the Box Office Manager with single and season ticket projects, ticket distribution, and overall sales

Toledo, Ohio, United States

-Ensure customers needs are met with accurate information-Reconcile and appropriately closeout assigned workstation each shift-Assist the managers in day-to-day operations

Bowling Green, Ohio, United States

-Help provide customers with a safe and comfortable environment in customer service situations-Assist in preparing entrances, group spaces and parking lots for events-Assist ushers at hockey and soccer events