Mentor/Coach/Train sales consultants, provide guidance while creating memorable guest experience. Interview, train, and hire incoming sales consultants with on going education to create successful team members who provide best ownership experience for our guest. Listening to what is important for individual’s needs, acknowledging, exploring, and responding in most efficient ways to provide the best car buying experience for each guest that I interact with regardless if I am able to earn business or not. Use of technology to present vehicle information and purchase options specifically geared to guest major buying motivators. Provide a high level of customer service for hundreds of guests while maintaining strong relationships and effectively building strong report with regular guests.