Nick Redford Email & Phone Number

Greater Annecy Area

Geneva, Switzerland

France

Managed operations, budget and finance, HR operations and Business Development for 2 Training Centres in FranceAcquisition and integration of a Training Centre in FranceRecruitment, training and daily management of team of 25 trainers Led cross-functional consultation on training strategy for Corporate ClientsManaged external audit for French government (Datadock – label qualité pour Organismes de Formation)Personally designed and delivered 750h p.a. face-to-face, distance and immersive training programmes for over 30 clients including PSA Group, ST MicroElectronics, Schneider-Electric (+1000 students p.a)

Geneva Area, Switzerland

Educational Organisation member of International House World Organisation (150 schools worldwide) Responsible for Business Operations for 5 centres/schools across Lake Geneva regionManaged team of 8 reports (Finance, IT, HR, Marketing, Operations and Training Centre/school Directors)Supervised quality at all levels (compliance, planning, training content, stakeholder satisfaction, partnership with companies)Process improvement: designed and implemented inter-centre policies, with a focus on creating group synergies and resource-sharing using customised ERP Reporting and presentation of progress and general communication management to staffGroup representation with local authorities and external audit supervision (EDUQUA and IH World Organisation, Ernst&Young)

Geneva Area, Switzerland

Operational supervision of centre including management of a team of 5 Client ManagersManagement of operational budgets, staffing and personnel development of team and trainersIn charge of corporate client relations including contract negotiations and tender offersInitiated and implemented an ERP used for timetabling, invoicing, academic reporting, personnel management and quality controlAcademic supervision, design and delivery of training courses for clients and trainersResponsible for the management of 100+ Corporate Clients in the Suisse-Romande regionPersonally designed and delivered 250h p.a.face-to-face training

Geneva Area, Switzerland

Led cross-functional consultation on training strategy for Corporate ClientsResponsible for portfolio of 50+ Corporate Clients with duties including testing, placement, academic counselling, trainer supervision and coaching, course design and deliveryPersonally designed and delivered 500h p.a.face-to-face training programmes

France, Switzerland & Mexico

Design and delivery of English and French programmes to adults and young learners including Business Language Training for professionals, exam preparation (Cambridge suites, TOEIC, TOEFL and DELF/DALF) and BTS programmes - 1000h p.a.

Mexico City Area, Mexico

International Private School for pre-school, primary, secondary and College education. Bilingual education in German and/or Spanish and English English, French and Economics teaching, Cambridge Suite and Math Suisse exams preparationTeacher of English, French and Economics to pupils aged 11 - 19

Brighton, England, United Kingdom

In charge of customer service relations for telephony and internet clients in London area.

Mba, Masters Of Business Administration, Merit

Modules included Strategy, Finance, Change Management and Project Management

Seminaire Droit Du Travail Suisse, Labour Law

Post-Graduate Certificate In Senior Management, Business Administration And General Management, Merit

Modules incl. Marketing, Organisational Change, Operations, Financial Performance, Quality, HR, Project Management

Diploma Educational Management, Education Management

Financial, Operational and HR Management of a Training Centre

Bachelor'S Degree - Masters 1, Sciences De L'Education, Merit

Masters 1 Sciences de l'Education, Didactique des Langues

Certificate In English Language Teaching To Adults - Fsea 1 Equiv., English Language Training

Bachelor'S Degree - Masters 1, Langues Etrangères Appliquées, Merit

Masters 1 Langues Etrangères Appliquées - English, Arabic and International Business

Baccalauréat B