Nick Walker, Co-Founder and Director of TCX Consult, leads the way in CX/Contact Centre consulting,driving customer service innovations and strategic growth. With over twenty years in customerservice and sales, spanning Australia and the UK, he excels in delivering customised solutions and excedding customer expectations. His hands-on leadership and role as strategic account director, combined with a key partnership with Tenacity CX, enhance TCX Consult's position as experts in CX & Contact Centre transformation. Nick Walker's commitment to excellence and innovation marks him as a transformative leader in the industry.

Promoting participation and membership.Encouraging students, staff and community members. Pennant Team Captain. Obsessed with Squash.

Tenacity CX specialises in customer experience recruitment; we know the industry and are connected to the best people within it.With one of the largest professional networks in Australia focussed on customer experience, our dynamic team and long standing relationships mean our access to contacts, candidates and partners is unrivalled. To work with Tenacity CX, is to gain access to the deepest bank of knowledge in the industry.The only way to produce exceptional work is to truly care about what you do. When your work becomes your passion, it stops being a job. It becomes part of who you are. This is true for us at Tenacity CX.

Enterprise IT Resources is a provider of highly skilled IT professionals in Australia. We specialise in permanent and contract recruitment services for IT specialists across all technology fieldsWe maintain partnerships and build strong relationships with our clients and candidates and are focused on placing the right candidates into the right roles.Through our staff, Enterprise offers over 80 years national and international IT recruitment experience.

We help organisations who are serious about customer engagement, achieve it through their people by delivering highly innovative recruitment and training customised solutions.

Enhancing the 'end to end' Customer Experience for both Clients and CandidatesMaximising Customer Acquisition and Retention StrategiesNational Key Account ManagementBudget Accountability Go to person for 'Market Intelligence' from an industry perspective

Client AcquisitionAnalysis of needs Account Implementation Key Account Management C-Level NetworkingBusiness Development, Retention and Growth Strategies