Nicola Sian Murrant Giles Email & Phone Number

London Area, United Kingdom

Establish Operations and HR PMO function to provide executive support to C-Suite and delivery teams to enable effective support for day to day operations and project delivery. Overseeing a team that is highly focused and dedicated to aligning organisational objectives. Prioritising employee wellbeing and satisfaction in every decision-making process. Accountable for managing all day to day operations and meeting the people functions strategic objectives, ultimately helping support meeting the wider organisations objectives. - Demonstrable experience of coordinating multiple simultaneous HR projects, with overlapping schedules and dependencies, ensuring scope, timeline, and budget adherence, in order to align with organisational goals. - Created and optimised operational processes to enhance organisational efficiency and effectiveness, resulting in substantial cost savings in administrative expenses through initiatives.- Provided high-level support to Chief People Officer (CPO) and CEO, generating and analysing accurate reports, presenting findings and recommendations to influence objectives, proactively identifying and escalating risks to facilitate informed decision-making.- Fostered cross-functional collaboration and strong stakeholder relationships among operations, people and culture, and delivery functions to assure clear communication channels and alignment allowing seamless execution of onboarding and offboarding processes, employee relations, workforce planning, and clearance procedures. Extended to external stakeholders, particularly in clearance management and commercial engagements with partners, playing crucial role in securing key partnerships.- Directed and supported all people services, establishing standard operating procedures (SOPs) and employee policies, guaranteeing legal and employment compliance. Including onboarding, offboarding, financial management and tracking, payroll, benefits administration, L&D, and wellbeing and culture.

Farnborough, England, United Kingdom

Providing comprehensive support to the CEO in managing the day-to-day operations of the company. This involved managing daily operations to ensure compliance with company policies and procedures whilst introducing efficient processes, resulting in overall operational efficiency. Utilising various company tools to produce and analyse accurate reports to present findings and recommendation to influence objectives and support decision making. Within my role I was able to facilitate effective communication with internal and external stakeholders to fostering positive relationships, especially when it came to clearance management and commercial engagements with our partners. I was solely responsible for managing and supporting all people services such as onboarding, offboarding, HR support, payroll, benefits, training, office management, wellbeing and culture.

London, United Kingdom

My role as Finance Officer involved managing all aspects of finances within a large business unit (~80M whilst also supporting the Finance Business Partner with another large 80M account due to the deliveries and teams being interdependent. • Accountable for reviewing and approving all costs within the business unit.• Manage monthly close down of the books• Finance management, including budget reporting, cost-to-complete forecasting, finance status reporting.• Manage the asset management process. • Commercial and finance management on large supplier contracts.• Resource, hardware, software and licences forecasting.• Provide financial guidance to delivery managers and project managers. • Support budget preparation• Support financial audits

London, United Kingdom

My role as PMO Finance lead involved managing all aspects of finances within a large business unit. I also support four programme managers and twenty project managers on a high number of system integration projects. As PMO lead within the team, I also manage four administrators. • Producing fortnightly project checkpoint reports - includes risks, issues and dependencies reporting.• Accountable for reviewing and approving all costs within the business unit.• Finance management, including budget reporting, cost-to-complete forecasting, finance status reporting.• Regularly working with the management team to improve MI reporting within the business unit.• Supporting accountants with asset management process. • Commercial and finance management on large supplier contracts.• Resource, hardware, software and licences forecasting.• Procurement management.

London, United Kingdom

Nicola is working as a Lead Account Project Management Officer (PMO) for three large accounts, managing two resources. Key activites and responsilibilites include:• Finance management, including budget reporting, cost-to-complete forecasting and debt collection. Change management • Resource and sales forecasting • Resource requirements capture and Ops loading tool updates • Invoice tracking and issuing, along with various other commercial support tasks • Risks, issues and dependencies management and reporting • Management and tracking of actions originating from multiple forums • Governance and assurance of monthly reporting. • Support three Account managers by autonomously addressing ad-hoc queries and issues to allow them to focus on sales when necessary. Through these various responsibilities Nicola has built up a strong understanding of internal Capgemini processes and the tools that are used across the business

London, United Kingdom

Nicola is a Senior Consultant working as a Lead Project Management Officer (PMO) on large-scale systems integration projects. Nicola is responsible for the management of a second PMO resource. Key activites and responsilibilites include:• Finance management, including budget reporting and cost-to-complete forecasting • Resource and sales forecasting • Resource requirements capture and Ops loading tool updates • Invoice tracking and issuing, along with various other commercial support tasks • Risks, issues and dependencies management and reporting • Management and tracking of actions originating from multiple forums • Governance and assurance of weekly internal project reporting and production of external reports for six Project Managers, production of PRB and ERB reporting packs • Support six Projects Managers by autonomously addressing ad-hoc queries and issues to allow them to focus on delivery when necessary Through these various responsibilities Nicola has built up a strong understanding of internal Detica processes and the tools that are used across the business.

London

Nicola is a Consultant at Detica, a Guildford based Information Technology and Services company that specialises in Intelligence, Security and Resilience and is part of BAE Systems. Nicolas current role is working within a large managed service team responsible for delivering an array of critical systems to a government client utilising a variety of different technologies. It involves diagnosis and resolution of technical support issues in a range of client critical software applications, involving bug determination and fixing and contributing to client service documentation and reviews.Nicola is also responsible for on-boarding and transition of several new systems into live operation. Nicola balances strong client communication to manage and technically lead on major incidents affecting live operation.Nicola has recently completed her PRINCE2 Foundation and Practioner qualification. Nicola has recently completed her ITILv3 foundation and ITIL Service Transition qualification.

Nicolas role in Communities First involved general administrative duties including answering the telephone, organising and attending meetings. Other duties included assisting the development workers with community events, and ordering items using a procurement system. Nicola have also created a customer database and created a community based website.

Nicolas role in the Students Union involved dealing with ticket sales for upcoming gigs and events and handling all queries and complaints relating to the events area. Nicola was constantly dealing with the tills and cash handling and since working there has been promoted to supervisor which involved more responsibility with cashing up the tills, managing staff and writing a shift report at the end of a shift. This role has required excellent organisational and communication skills.

Nicolas role was to assist the general manager in the launch of the new hotel in Neath, South Wales. This encompassed in a number of tasks and areas of business including event management, assistance in creating the hotels website, product research, hotel stationary designs and general admin work. As it was a newly built hotel it was a busy environment to ensure the hotel opened on time meaning time management was essential. Throughout the placement Nicola undertook and received the City and Guilds Award for Project Management which allowed her to work on developing many transferable skills.

Sell personal accident cover. Call handling.

Bsc (Hons), Information Systems

Activities and Societies: Trampolining Adrenaline Society Cardiff Union Tour Guide Welcome Crew

2010 Bsc (Hons), Information Systems

1) The modular course has consisted of individual and team coursework and programming projects supported by lectures which included.