Nicolas Duplessis Email & Phone Number

Bordeaux, FR

• Provided recommendations and guidance on the roll out of a pragmatic “Less is More” hybrid Agile approach for three global transformation programs
• Onboarded and supported global teams on adopting Agile ways of working in close collaboration with Change Management and PMO, leveraging Agile values and principles to ensure adherence and stickiness
• Enabled better program satellite teams collaboration through in-depth analysis and recommendations mechanisms
• Working closely with Global Teams to help shape and roll out enhanced reporting mechanics
• Facilitated multiple workshops globally
• Actively coached and supported Teams from Senior Leadership to Project teams to constantly adopt and grow using Agile / Lean values and principles

Kraków Area, Poland

• Coach and mentor to team members and stakeholders, in order to help drive performance and increase the effectiveness of Agile within William Hill.
• Recommended, advised and rolled out two scaled framework within different channels: Scrum of Scrums, LeSS
• Provided the leadership and coaching to drive a culture of high performing cross-functional teams, delivering a step-change improvement in business performance
• Played a lead role in transforming and sustaining an environment of continuous improvement and self-organised high performing teams.
• A discipline expert in Agile Practices, ensure knowledge and expertise transfer to William Hill Agile teams, Scrum Masters and Product Owners, to help implement and embed the use of Agile principles, practices and.

• Providing guidance on operations, Agile Scrum delivery to innovative start ups
• Documented and implemented Agile Scrum best practices
• Performed all Agile scrum ceremonies
• Rolled out JIRA and Confluence within the organisation
• Responsible for input and guidance on Scrum ceremonies best practices

London, United Kingdom

• Guided and mentored the team on Agile processes and best practices
• Conducted all Agile ceremonies for the London Innovation Team (Launchpad)
• Provided guidance and leadership on Agile methodology, improving operational systems and processes
• Implemented and documented Agile Best Practices using JIRA and Confluence
• Responsible for the Day to Day management of the Team using Agile Scrum and Kanban methodologies
• Consultancy input on key mobile and web projects

• Performed a company wide gap analysis identifying missing processes, resources and structure
• Improved operational systems, processes and internal policies whilst rolling out missing Agile best practices
• Rolled out 3 company structures to facilitate company growth from 30 to 480 employees through a joint-venture with a US company
• Managed and reported on all elements required by the board: finances, resources, deliveries, product roadmap
• Acted as Head of Project Management for five Project Managers
• Defined and rolled out company benefits, performance review structure and processes

London, United Kingdom

• Managed the delivery of an iPad e-Learning social platform
• FIFA World Cup 2014 iOS/Android apps promotional assets
• Delivery of a web portal for a U.S. Gas shipping brokers
• Successful management and delivery of the Virgin Money Giving iOS and Android Apps
• Consultancy input on key mobile and web projects

• Successful management of the delivery of an iOS and Android video recruiting mobile application for one of France's leading Radio station
• Accountable for the good delivery of key Online/Retail projects for EE
• Responsible for managing a team to build an innovative Sports iOS/Android application
• Delivery of high profile projects for Orange Group in France, Romania and Slovakia
• Consultancy input on key mobile and web projects

London, United Kingdom

• Successfully delivered a key Online transformational project of Sky.com using Agile framework
• Leading and planning many business changes across Sky’s Online area
• Accountable for putting together and defending Business Cases using KPI analysis to release budget
• Successfully improved KPIs such as NPS, Effort Score, Goal Achievement and Call Deflection
• Facilitating communication and reporting between key stakeholders including key business stakeholders, creative teams, technology and third parties
• Reporting at all levels from team members to Sky directors

• Clients: M&S, Curzon on Demand, Playboy TV: all these projects required multiple transactional payment solutions and CMS systems to be implemented
• Responsible for overall PC IPTV VoD Project delivery and budget
• Report operational achievements and progress to the COO on a regular basis including statistical analysis and improvement of action plans
• Setting up internal and external processes using Basecamp and JIRA; implemented Agile Scrum
• Managed a team of 20 people to implement a Video on Demand solution for a major UK broadcaster

• Directly reporting to the Director of Operations my role quickly evolved from Project Manager to a combination of Project Management, Account Management and Line Management
• Project Managing five gaming and betting customers from various countries: Spain, Bulgaria, Sweden, Greece and England through the project lifecycle using Project Management methodologies and tools
• Leading and managing multidisciplinary technical and non technical teams
• Stakeholders’ expectation management from inception to delivery, building strong and trustful relationships

London, United Kingdom

• Project managing four multi-million pounds accounts simultaneously: implementing core infrastructure followed by the pilot network. Customers: Virgin, Ernst & Young, Somerfield, Thames Water
• Acting as the interface between customer and project resources by understanding customer requirements timescale, project scopes, financial requirements
• Tasks: budget controlling, stakeholders reporting, scheduling engineers, allocating project resources following up with telecoms suppliers, milestones planning
• Appointed Oracle super user: providing advice and guidance to assist others with their use and understanding

• EADS is a global leader in aerospace, defence and related services.
• Resource management for major events and projects: Amsterdam shareholders meeting, Paris Air Show.
• People’s management: IT department, hostesses, graphic/designer companies.
• Event Management: time, resource and suppliers ‘management.
• Budget management: in line with Project requirements, financial reporting to stakeholders.

• ITEF is the leading global network for promoting trade exhibitions, trade fairs and exhibition venues.
• Closely working with the sales manager, delivering operational objectives across the desk and managing a team of eight agents.
• Team motivation, logging and organizing shift patterns, scanning for any infrastructure failure, data management within Remedy, risk management,
• Acting as a main point of contact for any major outages.
• Main US point of contact for the organization of Maison & Objet trade exhibition.
• Closely working and monitoring on-site staff.

Ba (Hons), International Business

Activities and Societies: Students representative for two years, President of the Bachelor program induction group, Creator and.

Ba (Hons), International Business

GPA 3.20/4.00 Central to this degree is the study of International Business on a financial and management perspective whilst learning how.

A-Level, Litterature

Activities and Societies: Here I completed a full course of education to A-level. Member of a young enterprise team and various clubs.

Pastry Chef, Pastry, Chocolates, Ice Creams