Nic Wilkinson Email & Phone Number

Brisbane, Qld, Au

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Six Degrees Executive is a privately-owned, Australian recruitment and executive search business with national reach and an extensive track history partnering withmany of Australia’s leading small, medium and ASX listed organisations. Established in 2004, we provide innovative talent solutions for contract and permanent roles in specialist areas of recruitment.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

- Transitioned into a role where I drove store performance and became individually incentivized based upon those results.- Took responsibility for and managed Telstra based complaints in house, whilst driving the best resolution for the customer and the business.- Coached my staff on a superior, and peer-based level, to ensure the correct advice for each situation resulting in our store achieving top 10 in Telstra’s Bi-Annual Performance Analysis.- Performed analysis of long and short-term data week to apply our focus into areas which need focus and area we we’re performing well week on week.- Managed foot traffic of customers in a timely manner to further provide a comfortable working environment for staff and customers.

Brisbane, Queensland, Australia

- Provided top class customer service through the Telstra Branded Experience template.- Consulted and developed relationships with big and small scale clients in a fast paced retail environment.- Reviewed and managed accounts with professional recommendations of products and services catering to my clients needs and wants.- Worked as a key member of various teams to strive toward both individual and team based KPIs.- Consulted closely with managers and team leaders to correctly communicate new products, services, compliance and targets to other staff in order to develop my colleagues and myself.- Focused on stock levels, age of stock and quality control of stock sold to customers.- Used problem identifying and solution finding on clients’ technology services and work based computer systems to increase productivity.- Worked to a strict COVID safe plan with directing foot traffic and maintaining hygiene in a storefront.

Brisbane, Queensland, Australia

- Provided insightful recommendations to customers for DIY and trade projects.- Worked on a base level of stock management, ensuring all products are correctly displayed and advertised.- Performed regular stock take, price ticketing, and product packaging.- Kept retail hygiene to a high expectation as to uphold the well-known brand Bunnings brand.- Followed OHS guidelines to provide a safe working environment for my customers and my colleagues.