Nicole Guzman Email and Phone Number

- Provided efficient and friendly service as a cashier at Home Depot, handling transactions, assisting customers, and maintaining a clean and organized checkout area.

- Contacted customers regarding pending payments, providing clear communication and support to ensure timely resolutions- Managed and organized files for customers who paid off their loans, maintaining accurate records and streamlining document retrieval processes- Assisted in credit finance operations by handling customer inquiries and processing payment information, contributing to improved customer service.- Developed skills in customer communication and financial record management, enhancing efficiency and accuracy in a high-volume environment

- Promoted to Head Cashier at Lowe's, where I managed a team of cashiers, ensured accurate money handling, and maintained efficient checkout operations to enhance customer satisfaction

- Promoted from Customer Service Representative to Sales Associate at Dillard's, where I excelled in personalized customer service and drove sales through expert product knowledge.- Successfully co-hosted a fashion show, showcasing products to enhance brand visibility and engage customers with a memorable in-store experience.