Nicole Hubbard Email and Phone Number

Assisted several patients in finding affordable medication solutions, resulting in hundreds of dollars saved for the patients and improved patient outcomes.Trained several staff members in effective triage techniques, leading to a significant retention in staffing, and increase in operating efficiency.Frequently relied upon as a point of contact for triage related questions, facilitating seamless communication among different locations and departments.Coordinated and supervised scheduling for the Triage Assistants, ensuring timely processing of prior authorizations for medications and radiology procedures. Navigated specialty medication orders, glucose monitors, and insulin pumps to support patient care.Established standardized triage process, serving as a go-to point of contact for triage assistant-related inquiries, ensuring consistency across multiple locations. Developed standardized schedules for the Triage Assistants that are currently used for our seven locationsManaging the daily tasks of patients, scheduling tests, making appointments, guaranteeing efficient and accurate prioritization of care, resulting in enhanced patient outcomes and satisfaction.Successfully aided in the daily triage assistant task, skillfully implementing, and maintaining accuracy while promoting efficient patient care processes.