Team Lead of Client Services

• Coordination of a team of six individuals reporting to me. • Managed a portfolio of 41 products for Information Security Services. Oversaw the creation of process flows, run books and technical architecture documentation related to all products we managed. • Created Policies and standards related to ISS Products and best practices. • Manage multiple projects and timelines for completion. • Manage the patch schedule for various products • Manage Contract Renewals for products supported by ISS. • Prinicipal Administrator for Ivanti Application Control solutions for end user rights management.

Administrator for Ivanti AppSense Application Manager. Administrator for the SafeNet Two Factor Authentication for BCBST. Backup Administrator for the CyberArk password vault. Working with Microsoft Active Directory Architecture to construct secure identification procedures, leveraging Active Directory, Radius to support authorization within multiple applications including federation services. Lead collaboration for troubleshooting and remediation steps with end users. Troubleshooting approaches, including knowledge of underlying networking, sever, storage and organization concepts.

Project Manager in the Project Management Office for BCBST. This position currently occupies a Level 12 position - Primarily focused on executing direction, responsible for managing others. Competencies include Analyze problems, situations, and circumstances and their impacts on the business. I am required to integrate information, guidelines, and requirements from different sources to evaluate alternatives and make effective decisions. Draw accurate, useful conclusions from financial, business, and quantitative information. Understand, align to, or establishes the vision and direction of the organization. Shape, develop, and align the strategies of the organization to capture emerging trends, address competitive threats, meet market needs, provide value to the consumer, and enhance business value. Align personal and workgroup activities to the organization's strategic goals.My duties include the Management of multi-million dollar implementations in the organization. Developing project work plans, gathering resources in both HR and Physical capacities. This position requires the scheduling of stakeholder meetings, applying PMI methodologies to project management. Weekly status reports are delivered to upper management regarding the health of projects and spend on budgets.

Management of projects for the IMBI (Business Informatics Team). Development of internal Projects for Blue Cross/Blue Shield in Chattanooga, TN. Information Management using SQL Server 2005/2008, DB2 on AIX, and Mainframe applications. Development of web and client server based applications using VB.net, ASP.net, and C#. Development of ETL Data loads for data mining. Development of SSIS data packages to perform data mining and data processing either ad hoc or on a scheduled basis. Development of SSRS Reporting services and reports to be used both internally and externally. Project Management and tracking via ClearQuest. Code versioning is maintained via ClearCase which is actively linked to Visual Studio. Presentations of project plans and development progress to stakeholders. Client meetings to gather development details. Support of custom designed systems and troubleshooting data for the Medical Informatics group. Technical evaluation of potential team mates. Extreme development both within our team and cross team in certain situations. Maintaining good working relationships between teams and between our team and the client. Awareness and implementation of HIPAA compliance procedures and heightened data security standards.

Developer at BCBST in Chattanooga Tn

Project Manager – Managed the sunsetting of the Monsanto ASI Seed Support/Development Project for Ciber after the previous PM left. Daily duties include Status Reporting, Time Tracking, Development Efforts, Project Schedule update, client interface.

Multiple Projects for the State of Missouri and Monsanto. Acted as .NET Programmer and Project Manager.

Project developed as a secured website using VB, ASP, JavaScript, and XML to do data connections via RedBack to a Unix backend and a database product called Universe.Served as the web implementation coordinator and the web programmer on this project.Report Development - Development of MS Access interfaces for report generation using data from Informix UniVerse DB via PICK Basic.Statistical Data Analysis - Responsible for collection of data for the MHA Salary Survey, Monthly Utilization Reports, and Inpatient Data Reports. This involved ETL, scrubbing of the data and conversion through several formats.Adobe document automation and generation for reportingCD Creation - Creation of reporting CD's using data generation from MS Access to Adobe Acrobat PDF format documents with automated interface of CD software.Hospital Relations - Responsible for maintaining good working relationships with hospitals and timely collection of data from over 180 different facilities in three states.Project Lead for Web Development of the QualityWorks application. This is a web based data collection tool for the input of Oryx Core Measure data to enable the hospitals to qualify for JCAHO accreditation.Responsible for maintaining site security, design analysis, debugging, and data integrity.Preparation of Monthly Utilization Report - Development of Web Based Data Collection site.Annual and Mid-Year Salary Survey - Development of Web Base Collection.

• Developer - Project Lead for cradle to grave development in VB, VB.NET, VBA, ASP, SQL, VB Script, JavaScript, Java, and HTML using Visual Studio as a development environment. The Application Development group dealt with LAN/WAN connectivity issues in regard to customized applications distributed across the LAN/WAN to both public and private entities located around the state. Most applications are on Client Server Network, with experience in connecting to mainframe applications as well as Oracle and Proprietary Systems (SAMII written in DB2). Security issues and End User Verification in all applications that are distributed, whether it is a stand-alone product, network product, or Intranet Deployment. Data Distribution via Web Technologies, Encapsulated Packages, and Replication. Acted as the Implementation Manager and Data Integrity Assurance Contact. • Technical Lead - Machine setup and installation using Partition Magic and Imaging. Evaluated system requirements to run applications and evaluate software requirements for end users and consider the multiple environments that the applications will have to run in. Hardware Support and Network Services Technician.• Help Desk - Troubleshot applications and provide support for both custom and packaged, and PC Configurations as well as Novell Network connectivity issues. Help Desk duties - acted as Second Tier and Third Tier Support for approximately 2000 end users in MS Office Applications specializing in MS Access, and with custom applications.