Nikki Schmidtmann Email and Phone Number
Scottsdale, AZ, US
Nikki Schmidtmann's Location
Scottsdale, Arizona, United States, United States
Nikki Schmidtmann's Contact Details
Nikki Schmidtmann work email
- Valid
- Valid
Nikki Schmidtmann personal email
n/a
About Nikki Schmidtmann
Empowering teams with the world’s first Sending Platform.
Nikki Schmidtmann's Current Company Details
Thoughtspot
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Senior Program Manager, GTM Enablement
Scottsdale, AZ, US
- Website:
- thoughtspot.com
- Employees:
- 1670
Nikki Schmidtmann Work Experience Details
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Senior Program Manager, Gtm EnablementThoughtspotScottsdale, Az, Us
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Senior Program Strategist, Gtm EnablementThoughtspot Jul 2024 - PresentMountain View, California, Us
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Head Of Customer SuccessSeasoned Dec 2021 - Jul 2024San Francisco, Ca, Us- Manage team of 7 Customer Success Managers overseeing $5M in annual recurring revenue- Developed & executed AM/CS strategies and metrics, fostering a culture of success and teamwork- Created customer journey focused on onboarding, increasing app usage from 62% to 95% of total users, accelerating time to value- Created an expansion play based on key metrics, leading to 30% increase in penetration for Enterprise accounts- Designed & implemented a risk playbook, equipping the CS team to identify performance risks and execute proactive churn mitigation strategies- Conduct comprehensive training sessions for the team on all new product rollouts and updates- Hold weekly 1:1 meetings with CSMs to optimize account plans, renewal & expansion forecasts, and overall health metrics- Established a new hire onboarding program & lead training for all CSM new hires -
Senior Enterprise Customer Success ManagerSendoso Jan 2021 - Dec 2021San Francisco, California, Us- Managed 24 strategic enterprise accounts ensuring success for their global account-based marketing campaigns.- Worked with Sales, Marketing and Customer Success leaders to drive adoption amongst reps to increase budget on campaigns resulting in top revenue book in the organization.- Conducted & led all sales trainings for customer ABM initiatives and measured success based on closed won opportunities & re-engaging opportunities that have gone dark within each campaign.- Managed customer escalations and held all internal contacts accountable for proposed remediation plan.- Partnered with key stakeholders to drive data-based results for demand generation, sales velocity, and virtual events -
Customer Success ManagerSendoso Dec 2019 - Jan 2021San Francisco, California, Us- Manage Mid-Market accounts while proactively driving adoption and growing customer relationships.- 135% net retention through targeted expansion into existing accounts.- Utilize Salesforce to track customer interaction and data analysis to problem solve and grow.
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Co-OwnerCrossfit Infernal Aug 2015 - Mar 2021
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PresidentJason Phillips Industries Mar 2016 - Dec 2019- Grew 3 start ups into multi-million dollar companies in the online nutrition and certification space.- Managed 14 coaches, 5 staff members and 6 contracting teams at iN3 Nutrition- Managed 4 instructors, 3 staff members and 6 contracting teams at Nutritional Coaching Institute (NCI) & mentorship program- Oversaw the sales, marketing, media, client experience, and web management department remotely via weekly meetings and strategy calls- Acquired 2 strategic partnerships in 2018 and 5 partnerships in 2019 by networking with influencers and other industry professionals resulting in a total of 70% gross revenue growth from 2017- Analyzed the client journey and adjusted our training program for nutrition coaches resulting in 50% increase in client retention
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Account ExecutiveZenefits Sep 2015 - Feb 2016San Francisco, California, Us- Licensed Accident, Health and Life Insurance Broker in 8 states- President's club - top 10% for Account Executive- Used strategic vetting techniques to target a specific audience to boost pipeline and increase revenue opportunity -
Account ExecutiveYelp Feb 2015 - Aug 2015San Francisco, Ca, Us- Drove the full sales cycle to attain new business, averaging 124% of monthly sales quota -
BuyerAviatrix Inc May 2013 - Jan 2015 -
Lead Account ManagerTrail Blazers Marketing, Inc. Dec 2012 - Feb 2013
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ServerHillstone Restaurant Group Mar 2011 - Aug 2012Los Angeles, Us -
ServerMccormick & Schmick'S Feb 2010 - Mar 2011Houston, Texas, Us
Nikki Schmidtmann Skills
Marketing
Sales
Purchasing
Business Strategy
New Business Development
Distribution
Microsoft Excel
Customer Service
Management
Process Improvement
Social Media Marketing
Nikki Schmidtmann Education Details
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Arizona State UniversitySustainability W/ Focus In Economics
Frequently Asked Questions about Nikki Schmidtmann
What company does Nikki Schmidtmann work for?
Nikki Schmidtmann works for Thoughtspot
What is Nikki Schmidtmann's role at the current company?
Nikki Schmidtmann's current role is Senior Program Manager, GTM Enablement.
What is Nikki Schmidtmann's email address?
Nikki Schmidtmann's email address is ni****@****oso.com
What schools did Nikki Schmidtmann attend?
Nikki Schmidtmann attended Arizona State University.
What skills is Nikki Schmidtmann known for?
Nikki Schmidtmann has skills like Marketing, Sales, Purchasing, Business Strategy, New Business Development, Distribution, Microsoft Excel, Customer Service, Management, Process Improvement, Social Media Marketing.
Who are Nikki Schmidtmann's colleagues?
Nikki Schmidtmann's colleagues are Sreelekha Cholleti, Mohamed S., Ramjith Ramadas, Saharsh Singh, Veronica Wagner, Antony Chen, Steve Newman.
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