Marketing: social media marketing, merchandise/product display, event management and travel planning, eBay listings, develop and distribute internal and external communications.Administration: answering phone calls, taking customer bookings, filling in relevant documentation, processing purchase orders, general office administration tasks including filing, mail runs and banking, follow-up calls to customers and generalised quoting.Human Resources: advertisement of vacant positions and onboarding training/induction, update and creation of internal documentation, payroll, liaising with new starters to coordinate commencement requirements, managing HR Administration and reporting.Accounts Payable/Receivable: responsible for the end-to-end accounts receivable/payable process, timely and accurate processing of invoices, account reconciliations, financial management and analysis, End of Month procedures including various reporting tasks.

Marketing: creating and marketing rotational part/service specials, sponsorship/event requests, social media marketing, management of website, general and targeted EDM creation and distribution, merchandise management, update of visual merchandising/showroom/dealership displays.Event/Travel Management: staff lunches and training, dealer events, staff and customer travel arrangements.Human Resources: advertisement of vacant positions and onboarding training/induction, update and creation of internal documentation, performance review allocation.Skytrust Management: of employee files, vehicle and equipment records, audit reports, incident reports.Customer Service: customer follow-up after purchase of new vehicle, attend truck deliveries, discuss social media/website permissions as well as organising fulfilment of first service requirements maintain customer management system.

Customer Service: preparation and follow-up of quotes, processing customer orders, providing product information to customers, advising customer of relevant standards and specifications.Communication & Scheduling: liaising with all involved departments to ensure accurate and timely production/dispatch of customer orders.Invoicing & Dispatch: arranging for customers to collect orders, booking freight, and completing final invoicing/payment processing.

Customer Service: POS System (registers), assisting customer with phone/in-store enquiries, paint mixing, product demonstrations and recommendation.Administration: banking, balancing of tills, end of day reports, invoice/order processing, filing and various other tasks as prescribed by management.Stock Management: stocktake processes, stock fill, write-off of damaged stock, merchandising of new/promotional items.

• Collect, audit and report on L-MUVA production status• Monitor orders and delivery status of L-MUVA components, monitor build progress, ensure information of orders are recorded correctly and provide workshop updates to supervisor• Progressively develop and create necessary documents to monitor the progress of machines• Facilitate meetings with clients and suppliers on behalf of Management• Prepare marketing material for sales staff and manage social media posts• Maintain filing and record keeping systems• Develop procedure manual of roles and duties• Completion of necessary paperwork

• Maintaining an exceptional standard of customer service• Answering customer enquiries from both walk in customers and telephone enquiries• Arranging suitable appointment times for customers vehicles to be serviced• Customer follow-up regarding missed appointments, recall reminders and parts• Providing professional customer advice and selling service, parts and accessories• Creating customer satisfaction with explanation of invoices and proper handover of the vehicle• Completion of necessary paperwork• Use of ERA computer program.