Nicole Castaneda Email & Phone Number

Las Vegas, Nevada Area

Las Vegas, Nevada Area

Familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals.

Las Vegas, Nevada Area

Prepared work to be estimated by gathering proposals, blueprints, specifications, and related documents. Identified labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents. Computed costs by analyzing labor, material, and time requirements.

Henderson, Nv

Demonstrate the ability to produce competent work using basic drafting principles including: Geometric construction, Applied Mathematics and Dimensioning Skills.Create single and multiple auxiliary views of surfaces and objects.Produce industry-accepted drawings for various drafting fields including mechanical, piping, structural, civil, electrical, architectural, and manufacturing.Demonstrate the ability to utilize adequately computer-aided drafting (CADD) in the production technical drawings

Las Vegas, Nevada Area

Managed, trained, monitored and coached crew members, carhops and skating carhopsDirects and assigns drive-in employees as needed to ensure all aspects of service meet operational standardsAdheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesPerforms opening and/or closing dutiesPrepares employee work schedules; monitors and makes appropriate adjustments to staffing levelsMonitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control proceduresCompletes and maintains all drive-in employment related records and payroll recordsReinforces a customer service focus and ensures all employees are focused on serving the customer at all times.Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaintsInterview and hire crew and management team members to achieve proper staffing levelsPrepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trendsDevelop and implement a marketing plan

Las Vegas, Nevada Area

Demonstrated restaurant/retail operations experienceGood communication and organizational skillsDemonstrated ability to effectively drive sales and profitsAbility to work nights, weekends and/or holidaysAbility to drive initiatives to increase brand loyaltyProven success of building and cultivating strong, positive working relationshipsAbility to interview, hire and train other employeesComputer literate in Windows based programs

Las Vegas, Nevada Area

Constant communications with customer accounts.Operate a computer terminal to check order information or determine availability of products.Listen to customers’ questions and concerns, and provide answers or responsesProvide information about products and servicesTake orders, calculate charges, and process billing and paymentsReview or make changes to customer accountsHandle returns or complaintsRecord details of customer contacts and actions takenReview and select standard responses for answers or solutions

Associate'S Degree, Drafting And Design Technology

Associate Of Science - As, Drafting And Design Technology/Technician, General

September 2014 to September 2016 (closure) 81/93 Credits Earned

High School Diploma, High School/Secondary Diplomas And Certificates