Nicole Goode Email & Phone Number

Greater Chicago Area

• Support the agent sales channel, helping to bring in over $45K in new monthly billing revenue per quarter• Manage a diverse channel of outside sales agents in a competitive market using high touch, white glove strategy and relationship management skills• Assist agents on in person sales calls with customers to close business; personally closing $5K in monthly billing revenue in June 2016• Train all new agents in products and selling points• Collaborate with Sales Engineers to design complex technology solutions • Work with other departments to resolve agent issues and disputes, including commissions, customer trouble tickets and installations• Strategize on how to grow the channel including email marketing, events and recruiting • Met or exceeded quarterly quota expectations for past year

Greater Chicago Area

- Work alongside Sales as an additional layer of support during sales process, often collaborating with Engineering to design and propose complex solutions- Lead all RFP projects, bringing together different departments to create a final solution- Currently play a major role in the design and roll out of a new quoting tool for Sales, requiring an extensive knowledge of the product line and pricing- Manage outstanding disputes and issues for sales channel- Participate in sales and product trainings including MPLS Services and Hosted PBX- Event Planner of all Sales related events and outings including Annual Golf Invitational

Greater Chicago Area

Manage a diverse Agent Channel by providing an all encompassing product suite backed up by first in class Support and Incentives.- Practice a hands on, high touch relationship with agents; act as single point of contact for all aspects of sales, installs, issues, and maintenance of customers- Work with agents to gain direct access with prospective clients; maintain 90% closing rate when in person meeting is established with prospect- Restored confidence with non producing agent who sold $2k in monthly revenue the following month- Recruited four new top producing agents in first 3 months- Involved in Latisys colocation launch and training; closed first deal within 6 months- Participated in sales and product trainings including Managed IT Services- Obtained above 100% to quota Q4 2011 thru Q1 2012 and consistently meet quota expectations

Greater Chicago Area

Assist in Sales for the Agent Channel with a focus on Chicagoland solutions.-Acted as single point of contact for Sales Agents regarding products, pricing, promotions, and contracts- Developed and upheld excellent rapport with all Sales Agents - Maintained an exceptional working knowledge of Access One’s product offerings, pricing, promotions and processes