Nicole Hyatt Email & Phone Number

Oversee the development and execution of technology solutions and services for conferences and events ranging from 50 to 200,000 attendees for Fortune 500 companies.• Work closely with software development teams, translating customer requirements into technical solutions, and providing continual guidance and support• Assess the impact of client change requests on overall cost and timeline of projects• Develop and maintain training tools for internal and customer use• Work with leadership to continually evolve operational procedures and user guides for all aspects of Stova platforms, including event creation, content templates, pre/post conference support, and enhancement requests• Train, mentor, and assist co-workers and new hires

Frederick, Maryland, United States

Oversee the development and execution of technology services for conferences and events for multiple simultaneous projects from initial kick off to event execution and post event analysis.• Establish project timelines and coordinate with clients on key deliverable due dates• Manage scheduling of events, data collection, content entry, and onsite support• Work closely with the development team and third-party vendors to ensure deadlines are met• Lead user acceptance testing to identify issues and verify brand guideline adherence• Conduct training with clients, speakers, and exhibitors on the event technology to ensure they have the knowledge to deliver a successful event• Monitor project health to mitigate risk and prevent overages

Frederick, Maryland, United States

• Consulted with clients regarding appropriate print and product solutions• Conferred with businesses in person and via telephone concerning methods to expand future business through printed materials• Trained and motivated associates to meet set goals and expectations• Processed and produced orders using various computers, Xerox machines, binding equipment, laminators, and cutters• Ordered and maintained supply levels• Managed production schedules• Troubleshot customer problems

Newcastle, New South Wales, Australia

Worked in the convenience store (Amigo To Go) and cafe (Deli Marche) located in the Newcastle Mater Hospital. Duties included customer service, stocking, food preparation, barista and food service, cash register and money handling, and independently opening and closing of store.

Newcastle, New South Wales, Australia

Assisted in managing the graphics and advertising division for Aquanaut - a scuba diving equipment supply company, SSI - a scuba school for certification and instruction, and Neptune Sports - a wetsuit manufacturing company. Developed and created advertising materials, organized promotions, produced logos and brand identities, designed brochures, manuals, and packaging, maintained websites, conducted product photoshoots, and coordinated in-house and outsourced printing projects.

Frederick, Maryland, United States

Worked with a graphic designer to complete tasks such as rendering detailed line drawings, brochure design and creation, logo design, photo retouching and manipulation, and studio photoshoots. Also assisted an interior designer in developing and creating design presentation boards and organization.

Bachelor Of Visual Communication Design, Graphic Design

Associates Of Art Degree, General Studies, Visual Communications

Activities and Societies: Member Phi Theta Kappa International Honor Society