Nicole Young Email & Phone Number

Portland, Oregon Area

• Secured cooperation and collected detailed compensation information, benefit cost data, and physical job requirements from over 350 public and private companies.• Maintained cooperation and productive data contribution relationships with companies over a period of 4 years.• Provided on-the-job training to new employees through mentoring, observation, and feedback.• Performed quality assurance review of coworker and trainee schedules.• Led regional and national SDT trainings in survey-specific skills and WebEx.• Innovated ideas for Reimagining Data Collection and contributed to the written report as part of the developmental team.• Reviewed and provided comments on draft tech memos and procedures alerts.• Juggled multiple projects and surveys while keeping track of changing timelines and meeting deadlines.

Greater Seattle Area

CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry.As a Web Design Specialist:Creates new content and uses inherited content to redesign auto dealership websites nationwide, maximizing their creative and visual potential in CDK's new responsive CMS application.Performs quality assessment of project work performed by team members and ensures that the customer is delivered only top-quality work.Designs hundreds of graphics actively in use by over 200 auto dealerships throughout the US.Works regularly with team members to delegate tasks, review progress, identify areas of improvement, and brainstorm solutions.

Greater Seattle Area

Organized and managed a physical filing system with files for over 30 clients. Kept records up to date in digital filing system.Interfaced with clients through email, over phone, and face-to-face to meet their needs and give the best possible client experience.

Greater Seattle Area

Used HTML, CSS, and Javascript skills to upgrade all 43 pages of the website to a new version. Troubleshooted upgrade inconsistencies and resolved them.Researched and biographed over 20 Georgian authors. Created an interactive timeline to explore the history of Georgian literature. seamlessly integrated these features into the website design.

Arlington, Va

Helped run one three-week and three two-week theater camp sessions for middle school children, put together end performances for each session, worked stage crew for performances.

Assembled sandwiches for customers, worked together with a team to meet customer needs, conducted regular cleaning and sanitizing activities, memorized over twenty meat, cheese, and vegetable combinations, baked bread and organized sandwich toppings.

Manned a voter registration booth outside Safeway, registered voters at local events, encouraged voter registration in high schools.

Bachelor Of Science (B.S.), Economics With Computer Science Concentration

Activities and Societies: Phi Beta Kappa, Women's Choir, The National Society of Collegiate ScholarsPhi Beta Kappa. Honors College. Dean's.

Honors Diploma