Onboard clients to our platform, including cross-functional work with Data, QA, Product, Sales, the Customer Success Team, and Support.Implemented CRM, website solutions, and inventory management software products for automotive industry clients, ensuring seamless integration and optimal utilization of resources.Create and document processes to be used by all members of the Implementation Team.Manage multiple projects concurrently for clients and internal teams, ensuring timely delivery and client satisfaction.Collaborate across departments to design and execute cross-training initiatives, enhancing team versatility and operational efficiency.

Develop digital presence of small to medium sized businesses: email and text campaigns, scheduler, website, social media, and more.Perform QA among peers in an elevated role.Identify SEO and SEM trends and insights to optimize spend and performance based on the findings.Brainstorm new and creative business growth strategies.Promote growth through project management and focus groups.

Performed QA and verified that finished products met specifications.Trained new team members in procedures and techniques.Performed administrative duties: tracking inventory/sales and entering insurance information.