Nicole Romero

Nicole Romero Email and Phone Number

Senior Operations Manager and Firm-wide Trainer @ BWG Global
New Mexico, United States
Nicole Romero's Location
Albuquerque-Santa Fe Metropolitan Area, United States
Nicole Romero's Contact Details
About Nicole Romero

OPERATIONS OPTIMIZERHigh-level professional with 20+ years of management, finance and business experience among cross-functional teams. Data-driven problem solver and influencer with extensive experience optimizing and creating processes to improve costs, operations and workflow efficiencies. Go-to person for testing new systems and processes; recognized for designing and implementing effective business initiatives company-wide. Technology advocate for process improvement to deliver successful, long-term solutions to reduce costs and best utilize personnel time and skillsets to maximize contributions. MARKET RESEARCH EXPERT17 years' experience in quantitative and qualitative primary research, focused on connecting with industry experts and leveraging technical knowledge and analytical expertise to predict market trends. Adept at interpreting and synthesizing findings and producing clear, concise written reports for clients. Passionate about delivering professional, quality and innovative work and contributing positively to the company's growth and image.STRONG LEADERLeads by example, combining experience and expertise to foresee and mitigate issues. Committed to cultivating a strong culture of teamwork, innovation, growth and integrity; a place where collaboration is essential, courage is rewarded, speed and agility are expected and feedback is the norm by which we grow everyday. Fosters a diverse, inclusive and equitable work environment with a common goal of research excellence. INNOVATIVE STRATEGIC PLANNEREnthusiastic and effective business strategist with a track record of initiating and executing company initiatives from an idea to completion and scaling them to meet demand. Utilizes the power of data to tell the story and answer questions to drive actionable insights and improve business strategies and value to clients. Strong appetite for learning, growing and understanding the why's.ENERGETIC TRAINER, COACH AND MENTORInspires learning through storytelling, relevant examples and engaging participants through cross-pollination of shared experiences in an active learning environment. Proven track record of driving professional growth, engagement and development in others by maximizing their distinct talents and growing other skills.Specialties: Leadership, Primary Market Research, Strategic Planning, Staff Management, Operations, Project Management, Business Development, Networking, Compliance, Data Analysis, Writing, Communication, Training & Coaching, Finance, Retail, Excel, Word, PowerPoint, Outlook

Nicole Romero's Current Company Details
BWG Global

Bwg Global

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Senior Operations Manager and Firm-wide Trainer
New Mexico, United States
Website:
bwgglobal.com
Employees:
336
Nicole Romero Work Experience Details
  • Bwg Global
    Senior Operations Manager And Firm-Wide Trainer
    Bwg Global
    New Mexico, United States
  • Otr Global
    Senior Operations Manager & Firm-Wide Trainer
    Otr Global Apr 2020 - Present
    Santa Fe, New Mexico, United States
    OTR is a leading platform for primary research and one of the largest channel research firms servicing the institutional investment community.Founded in 1995, OTR pioneered interview-based methodology and now has more than 130 research personnel, nearly half of whom are international staff based in 12 countries outside the United States. OTR has developed a deep understanding of complex, global product supply chains and distribution channels by building a comprehensive base of industry sources. OTR completes more than 14,000 live interviews annually with sources in 25+ countries and uses a unique approach to unite quantitative measures and qualitative responses to uncover inflection points and produce predictive results.• Propel professional development with the best delivery method for each topic including self-learning reference guides, videos, company-wide webinars, small group tutorials and personal instruction. • Manage, develop and host company-wide webinars leveraging my expertise and 16 years' experience on topics including Effective Communication, Workflow Efficiencies, Data Analysis, Report Writing, Relationship Development and Lead Generation. • Revamp and modernized training process adding self-learning tools and videos reducing unnecessary labor costs.• Improve and update the company's Intranet content, working with other SME's across all departments• Drive adoption and learning of new systems, with strict adherence and promotion of safety, security and SEC and FINRA regulatory compliance.• Manage operations, projects, facilities, scheduling and staff for the NM Research Center that conducts 33% of the company's interviews• Strategic Thought Partner on business improvement opportunities, recommending ideas, developing strategies and providing feedback and insights for long-term success.
  • Otr Global
    Research Center & U. S. Field Force Manager
    Otr Global Aug 2012 - Mar 2020
    Santa Fe, New Mexico Area
    • Created a new division for the company called the New Mexico Research Center (NMRC) that has continually grown since it's inception in 2012 and conducts 33% of the firm's interviews. The new division elevated the firm’s competitive positioning with the ability to turn research projects faster, providing clients with more timely information.• Spearhead and manage the strategic direction and operations of NMRC and U.S. Field Force teams, including personnel, project, equipment and facility management, contract negotiation, budget control, and SEC regulatory compliance.• Promote a dynamic culture of service excellence, empowerment, ownership and engagement through continuous learning, advancement and effective coaching resulting in value-focused outcomes. • Manage with appreciation, encouragement and accountability.• Establish team goals focused on integrity including strict adherence to SEC compliance embedding into project responsibilities and trainings.• Champion international research projects for diverse industries by initiating planning sessions and building relationships at all levels. Industries include agriculture, communications, construction, consumer products, enterprise tech, healthcare, industrials, media, network security, restaurants, retail, technology and transportation• Optimize workflow efficiencies through uniformity, automation, training and technology. • Redesigned the Field Force operational and management procedures, cutting the project management time in half, allowing more time for higher priority tasks.
  • Otr Global
    Senior Reporter, Retail, Restaurants, Consumer Products
    Otr Global Aug 2006 - Jul 2012
    • Designed and executed research projects to identify changing trends including developing questionnaires, source strategy and database set-up. Continually adapting coverage areas to maintain relevance with broad client interest.• Award-winning industry expert applying extensive industry knowledge to interpret and compare our research findings to company performance• Implement quality control processes and conduct thorough review of gathered inputs• Condensed and prioritized the data into written reports, positioning our findings against Wall Street analyst expectations and forecasts and presenting to sales and clients.• Managed projects and contributors to ensure goals were met, on-time and within budget• Established and developed relationships with industry experts that included lead generation and source engagement to build long-term relationships
  • Absolute Flooring & Interiors, Llc
    Accountant/Business Consultant
    Absolute Flooring & Interiors, Llc Jun 1997 - Present
    • Perform monthly bank and account reconciliations and adjusting journal entries• Facilitate and balance accounts for year-end taxes• File state and federal tax documents, extensions and quarterly payments
  • Linens N Things
    Sales Associate/Cashier
    Linens N Things Nov 2004 - Nov 2007
  • St. John'S College
    Student Accounts Coordinator/Assistant To The Treasurer
    St. John'S College Aug 2002 - Jul 2006
    • Managed billing for current and former students, vault cash of $500K• Redesigned the operational policies and procedures to improve the collection rate. I was recognized by the President and Treasurer for collecting over $300K from old accounts that were previously written off and for the lowest bad debt in student accounts in over 20 years.• Supervised Cashier and Student Workers• Cross-trained and performed G/L balancing, budgeting, payroll and payables as needed
  • St. John'S College
    Information Technology Help Desk Manager/Assistant To The Information Technology Director
    St. John'S College May 1997 - Jul 2002
    • Provided support for all Information Technology Personnel, completed work orders concerning all Microsoft Office Operating Systems and Office products, Jenzabar CX applications, email, internet, and hardware• Performed software installations and upgrades as required• Developed, implemented, and maintained work order reporting system and training program • Exhibit professional presentation and communication to college community including presenting changes and software upgrades• Install software upgrades to Jenzabar CX software (SMOs) as required, run daily system back-ups as required• Write basic to intermediate SQL queries and reports including ASCII posting• Managed and supervised all functions of the Student Computer Lab, including marketing, hiring, training and scheduling of fifteen staff members, developing procedures for the lab including a written handbook, and answered questions and solved basic computer problems

Nicole Romero Skills

Market Research Management Retail Leadership Marketing Merchandising Strategy Sales Competitive Analysis Marketing Strategy Product Development Cross Functional Team Leadership Marketing Communications Market Analysis Business Development Social Media Marketing Social Media Advertising Corporate Communications Brand Management Business Strategy Investments

Nicole Romero Education Details

Frequently Asked Questions about Nicole Romero

What company does Nicole Romero work for?

Nicole Romero works for Bwg Global

What is Nicole Romero's role at the current company?

Nicole Romero's current role is Senior Operations Manager and Firm-wide Trainer.

What is Nicole Romero's email address?

Nicole Romero's email address is ni****@****ail.com

What schools did Nicole Romero attend?

Nicole Romero attended St. John's College (Nm), The University Of New Mexico.

What are some of Nicole Romero's interests?

Nicole Romero has interest in Professional Networking, See 1+see Less, Investing, Fashion, Artistic Adventures, Economics, Hiking, Business, Retail, Travel.

What skills is Nicole Romero known for?

Nicole Romero has skills like Market Research, Management, Retail, Leadership, Marketing, Merchandising, Strategy, Sales, Competitive Analysis, Marketing Strategy, Product Development, Cross Functional Team Leadership.

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