Nicollette Y. Email & Phone Number

Montreal, Quebec, Canada

Conduct primary and secondary market research on industry competitorsCollect and compile data sets through research methods Analyze data using Excel and PowerBI to uncover insightsCommunicate data and insights through charts, tables and graphs Prepare and explain reports and Power Point presentations for upper managementMonitor industry news and trends.

Kirkland, Quebec, Canada

• Assisted with customer purchases, returns and questions
• Compiled and closed online orders

Montreal, Quebec, Canada

• Executed and edited 50+ Reels/TikToks for multiple clients
• Created 50+ graphic assets for Instagram, LinkedIn and Facebook using Canvas
• Organized and edited social media content calendars for multiple clients
• Attended and assisted in product photoshoots and video shooting
• Contributed to social media strategies of businesses in the beauty, food, and décor
• Core Competencies: Content creation & editing capabilities, Strategic planning, Multitasking

• Compiled a hostess training guidebook for efficient processes and mitigating rotation issues
• Performed rotation according to waiters/waitresses’ sections
• Answered phone calls and organized customer reservations

Henri-Bourassa, Saint-Laurent

• Compiled strategic bank-loan business plans for local restaurants
• Produced written content and modified user interface of client’s website using WordPress
• Performed data entry regarding menu items on client website interface
• Managed all social media planning, content, copywriting and analytics for local restaurants
• Communicated updates and analytics to clients via WhatsApp and in-person meetings
• Crafted PowerPoint presentations, flowcharts and other visual graphics… Show more

Dorval, Quebec, Canada

• Compiled weekly analytics for campaigns and emails using Marketing Cloud and Excel
• Pulled reports through Salesforce as requested by other departments and additional requests
• Updated the eDM Governance slides and their associated Excel documents after weekly meetings
• Created and organized territory books for sales directors
• Hosted weekly events for Bombardier’s interns as an Intern Committee Member
• Researched new leads and filled out missing database emails and… Show more

Quebec, Canada

• Contributed to the production of Go-to-Market (G2M) projects such as the playbook and the narrative PowerPoint presentations pertaining to the banking industry
• Identified market trends and market share to uncover new opportunities
• Researched customers and competitors to uncover new opportunities
• Utilized the CRM database to research the product portfolio of existing and prospect customers
• Produced reports for competitive analysis, data collection, secondary research &… Show more
• Produced reports for competitive analysis, data collection, secondary research & write-ups

Montreal, Canada Area

-Served customers as a cashier -Assisted with customers’ purchases and returns -Managed fitting room and customers’ requests -Answered customer service phone calls-Unpackaged and processed merchandise -Organized and cleaned service counter

Marketing, 3.5 Gpa

-Concordia Entrance Scholarship (2017) -Golden Key International Society Invitation (2018) -Cupcakes For a Cause Participant (2017).

Graphic Design

Business/Commerce, General, 32 R Score

- English Honours Certificate - Peace and Justice Studies Certificate - Asian Club Member

96% Overall Average

- Honour Role with Distinction - Governor's General Award - Pheonix Award - English Subject Award - French Subject Award - Contemporary.