As the site manager, I oversee the smooth operation of a logistics facility, managing inventory, order fulfillment, quality control, and safety compliance. I lead a team of 600 employees, handling recruitment, training, and performance evaluation. Coordinating 200 transport routes daily involves careful planning, vehicle maintenance, and route optimisation to minimise costs. Communication with stakeholders like suppliers and clients is crucial for meeting expectations and industry… Show more As the site manager, I oversee the smooth operation of a logistics facility, managing inventory, order fulfillment, quality control, and safety compliance. I lead a team of 600 employees, handling recruitment, training, and performance evaluation. Coordinating 200 transport routes daily involves careful planning, vehicle maintenance, and route optimisation to minimise costs. Communication with stakeholders like suppliers and clients is crucial for meeting expectations and industry standards. My leadership and management skills are vital for driving the success of the operation and contributing to its annual turnover. Show less

I played a key role in rebuilding our first Ocado Smart Platform (OSP) state-of-the-art fulfilment warehouse, ensuring we are operational again and successfully fulfilling groceries for our loyal and new customers.

After an unprecedented disaster at the Andover fulfilment centre, I was redeployed and trained as a qualified project manager. I played a key role in the £100m rebuild project, aligning with challenging client requirements. I managed change and risk processes while supporting stakeholders to meet financial targets under the primary insurer's constant scrutiny.

I excel in meeting KPIs and objectives, overseeing Team Managers to ensure they meet challenging targets and deadlines, enhancing operational performance and efficiency. Prioritising safety, I ensure adherence to processes across all domains. I lead initiatives in Performance Management, Absence Management, Disciplinary and Grievance procedures, Training & Development, and Employee Engagement, collaborating with HR, Operations Training, and Leadership teams. Additionally, I identify operational… Show more I excel in meeting KPIs and objectives, overseeing Team Managers to ensure they meet challenging targets and deadlines, enhancing operational performance and efficiency. Prioritising safety, I ensure adherence to processes across all domains. I lead initiatives in Performance Management, Absence Management, Disciplinary and Grievance procedures, Training & Development, and Employee Engagement, collaborating with HR, Operations Training, and Leadership teams. Additionally, I identify operational improvement opportunities and propose recommendations to senior management. Show less

**Key Achievements:**- Increased turnover from £4.4M to £6.1M in 2016 through strategic management and planning.- Delivered exceptional customer service and consistently strived for excellence.**Summary:**- Progressed from a store management position in 2007 to directing operations in a 20,000 sq. ft. space in Newbury, leading a team of 50 and managing a £600K wage budget.- Drove daily operational processes to ensure profitable sales, efficiency, and customer… Show more **Key Achievements:**- Increased turnover from £4.4M to £6.1M in 2016 through strategic management and planning.- Delivered exceptional customer service and consistently strived for excellence.**Summary:**- Progressed from a store management position in 2007 to directing operations in a 20,000 sq. ft. space in Newbury, leading a team of 50 and managing a £600K wage budget.- Drove daily operational processes to ensure profitable sales, efficiency, and customer satisfaction.- Managed a large team, conducted performance reviews, and planned store workload to meet targets.- Coached staff to enhance performance and optimise sales outcomes.- Established effective communication with colleagues, customers, and suppliers/partners.- Managed accounts, finance, and reporting tasks while fostering community initiatives.- Planned marketing and promotional activities to exceed sales and profitability targets.- Oversaw customer care issues and managed store stock to ensure maximum availability and minimise stock loss. Show less