Nigel Palmer Email and Phone Number

Developing new features and fixing issues within a Social Services management desktop application. This involves using SQL and C#.

Responsibilities• Designing, implementing and evaluating new features to the core products. • Fixing of bugs for both the standard and bespoke client systems.• Writing technical documents, including specifications, test plans, and user guides.• Standing in for my team leader during times of absence and dealing with queries normally addressed to them.• Working within an agile team to provide the best solutions to clients.• Mentoring colleagues on areas of the business where I am the technical lead.• Managing my own work load and keeping stake holders up to date.• Linking to a number of 3rd party products including payroll providers & expenses systems.• Regular live & QC releases of the system.• Monitoring other developers’ code changes to ensure they fulfil the technical standards.• Participated in client facing role for pre-sales meetings, gathering requirements and fixing issues.• Testing of colleague’s development work and providing feedback to them.• Installation of HR systems at client sites.SkillsC# .NET 2.0 – 3.5 (Visual Studio 2005 – 2012) • Developing desktop applications.• Creating and maintaining DLLs. • Common Language Runtime (CLR) functions. Delphi 5 • Developing a variety of desktop products using strong Object Orientated techniques.SQL • Developing stored procedures, functions, views and triggers, as well as generating and maintaining tables.Microsoft SQL Server• Backing up and restoring databases.• Importing and exporting data.Web Applications • Adding new features and fixing issues in a web based application using HTML, JavaScript, XML, XSL and SQL.Team Foundation Server 2010/2012 (TFS)• File management and agile work planning.• Used the TFS API to help support business processes.

I setup and co-managed ACTT (Affordable Computers and Technology for Tanzania), a new venture for Mkombozi to raise revenue for the Street Children Centre. ACTT supplies educational institutes in Tanzania with affordable computers and also trains young Tanzanians in computer maintenance. Other projects I have managed, involved upgrading the office network by adding and setting up a server and providing IT support to the office.

I maintained a pension commission system for a major Irish bank. This involved fixing problems in the software, developing new features for the system and interacting with databases. I also liaised with the customers in Ireland and carried out occasional onsite work with the bank.

I developed desktop applications that monitored Television Broadcasting hardware. These included a Teletext network monitoring system and a PDC (Programme Delivery Control) scheduler. I also developed a video text display system.