Nigel Hyde Email & Phone Number

Farnham, Gb

Newbury

Currently enjoying my time at the NAV People in the Support team and consulting on projects within the Drink-IT Team.

Surrey

• Progression to Account Manager from Track Manager.• Liaising with Director, Head of Sales and Marketing.• Dealing with customers enquires and resolving problems with bookings.• Managing various events.• Liaising with go kart centre to ensure customers were receiving the right package.• Providing advice to colleagues to ensure customers received the correct packages needed for their requirements. • Providing excellent and efficient customer service at all times.

• Responsible for 12 track marshals, ensuring health and safety measures are enforced correctly. • Managing, mentoring and training staff.• Completing cash handling duties.• Engaging with customers and providing exceptional customer service.• Dealing with customer complaints.• Motivating staff towards their highest potential. • Ensuring all customers were safe and complying with regulations at all times.• Participating in recruitment. • Monitoring store's progress to ensure maximum revenue growth. • Planning rotas and ensuring staff follow them appropriately.•Liaising with the Team Sport Director and Mechanics. • Ensuring all staff check helmets and go karts are safe daily.