Nigel James Email & Phone Number

MaxContact is a complete converged contact centre solution providing: inbound, outbound, omni-channel, PCI-DSS and integration. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support and resilience. We have become one of the fastest growing contact centre specialists in the UK. Operating mainly in the utilities, debt collection and BPO environments we provide a complete converged solution for all clients needs along with experience and expertise for setup and custom integration for an end to end solution. Currently hosted in Microsoft Azure we excel in solution resilience, product and compliance with ISO 27001 & G-Cloud Certification, you can be confident in partnering with MaxContactSpecialties: Call Centre Software, Web Chat, OMNI Channel, Predictive Diallers, Power Dialler, Inbound Call Monitoring, ACD, IVR, Outbound, Blended Solutions, Telemarketing Software, Call Scripting, Call Recording, Text to Speech, CRM, Solution Selling, Software Sales, Telecommunications, Contact Centre Software, , Outbound Dialling, Dialler, Dialer, Automated Dialler, Automated Dialling, Daviker, Real Time MI, Increased Productivity, Increased Efficiency, Dialler Expert in TouchStar, Noble, Amcat, Genius, Vicidial, Rostrvm, Avaya, Speech Analytics, Workforce Management