Nikhil Jain Email & Phone Number

Mumbai, Maharashtra, India

1) Managing the elite group of customers from Non-BFSI segment2) Handling customers from Manufacturing, Retail, Media and Technology vertical3) Expanding the portfolio and hunting for new logos in the segment4) Building unwaivering connects with CXOs and providing satisfactory solutions for their business needs5) Help the customers with Data Centre/Colo, Cloud Managed Services, Network Managed Services requirements 6) Interlock with various OEMs on hardware and application front

Mumbai, Maharashtra, India

1) Managing the Strategic Leadership Group customers from BFSI PSU segment2) Growing the existing account and adding more logos to the portfolio3) Introducing new products into the accounts and diversifying the portfolio4) Keep building relationships with various leaders in different departments5) Managing customer expectation with respect to Execution, Delivery and Assurance for Services and Products provided6) Business Development for B2B BFSI PSU customers with respect to connectivity, voice, cloud and IoT products7) Taking care of accounts: SBI and subsidiaries, BOI, NPCI, Future Generali, New India Assurance, NKGSB and many more

Bengaluru, Karnataka, India

1) Managing Inbound and Outbound sales activities for the organization2) Creating strategies of how to target SaaS & Enterprise customers3) Doing cold outreach via emails & cold calls worldwide for enterprise and SaaS product4) Using the ABM approach for targeting enterprises over $50M revenue5) Handling the entire sales funnel6) Prospecting clients, providing product demos, and nurturing them for conversions7) Developed a process for business development for SaaS & Enterprise solutions8) Building a team, that is customer-focused and strives toward helping the customers9) Owning the responsibilities for customer-facing documents and the onboardingprocess10) Understanding the product-market fit and communicating that to the product team11) Responsible for creating the product corporate video and capabilities video12) Handling and attending events, webinars, and other PR activities globally13) Owning responsibilities for vendor and agency management14) An integral part of the content creation team that helps in blogs, white papers, casestudies, website content creation, social media organic and paid posts15) Wrote and published three articles on the topics that affect SMB business owners

Bengaluru, Karnataka, India

• Building and responsible for CS operations of the organization• Building team, that is customer-focused and strive towards helping the customers • Creating strategy of how to target SaaS & Enterprise customers• Developing processes for business development for SaaS & Enterprise solutions• Owning the responsibilities for customer-facing documents and onboarding process• Building processes for BD & CS for the product from the scratch • Understanding the product-market fit and communicating that to the product team• Integral part of content creation team that helps in blogs, white papers, case studies, website content creation, social media organic and paid posts+ Additionally carrying all the responsibilities from the previous role

Bengaluru, Karnataka, India

• Managing both Inbound and Outbound sales activities for the organization• Performing Business Development activities by generating leads, qualifying them, and converting them into customers• Leveraging lead generation and the CRM software’s for prospecting and contacting customers• Using traditional methods of email & cold calling and leveraging the modern channels of, social media ads & blog post for prospecting• Onboarding and educating the customer about the SaaS-based product and making them self-reliant to use the product to its best capabilities• Working as Customer Success specialist in providing necessary support to customer and making sure the onboarding and customer journey remains smooth• Developing content for the organization with respect to - personalized cold emails, demo sales scripts, sales pitches, social media card copies, blogs, FAQs, bi-folds, tri-folds & battle cards• Market research to provide a skeleton of an MVP, understanding the market landscape and being aware of the competition in the marketAchievements:• Onboarded customer with a beta version of the product and retained it with high-class customer support translating it in the first 5-star rating on Shopify for the application• Prospected and provided a demo to largest market shareholders in confectionary, milkshake and retail shopping store in India• Author of customer-oriented blog posts, which helped in building a mailing list for blogs and newsletters• Presented business cases for bringing new employee benefit practices• Initiated and implemented employee-friendly informal Friday Fun calls

Bengaluru, Karnataka, India

Bengaluru Area, India

• Client Account Manager with Deloitte partners and advisors in the US• Working in collaboration with partners and onshore Deloitte teams for development and delivery of presentations and meaningful insights and preparing the account team for client meetings• Developing marketing collaterals and account relationship tools• Ensuring project meets set standards of quality and project requirements• Understand, analyze and shared insights about metrics related to profitable cross-functional growth• Develop, program and manage client facing materials such as marketing decks, annual relationship review reports, bi-folds and tri-folds• Leveraging the CRM software’s for onboarding the resources on the engagements • Planning and inviting clients to Deloitte sponsored Academies, Labs and events• Managing and tracking pipelines, developing lucid dashboards, and managing customer relationship records using enterprise software’sAchievements:• Managing clients worth totaled $150Mn - $180Mn simultaneously• Making an impact of more than $60Mn per year for the accounts• Was given the SPOT award in November 2019 and December 2018 for consistently performing high quality work and upholding the brand value in front of the client • Recognized as a CATALYST for Q1 2020 for the Client Account Management Team

Hyderabad, Telangana, India

Key Responsibilities:• Identify potential clients and schedule meetings for sales presentations• Seek and analyze competitor marketing and sales strategies both online and offline.• Lead generation through sales methods like cold calling & email marketing• Prepare sales pitches and presentations• Overlook the life cycle of a prospective client from lead generation to conversion into an actual client• Understand the needs of the client and execute the same in collaboration with the developers and app designers• Negotiating the terms of an agreement and closing sales

Pgdm, Marketing

Activities and Societies: Was the International winner at Marketing event at Singapore hosted by Jain University Won Marketing events.

Winter Student Exchange Program, Foundation Of Leadership And Teambuilding & Enterprise Risk Management

I have attended the Winter Student Exchange Program at Audencia Business School , Nantes and had a Study trip to Brussels , Belgium where.

Bachelor Of Commerce (B.Com.), Business/Commerce, General

Business/Commerce, General

Activities and Societies: School Head Boy - 2013, Selected as MODEL STUDENT OF THE YEAR - 2013, Co-ordinated in Sahodaya inter-school.