Assisted patient with oxygen therapy replacement setups. Generated and sent overnight request for testing to doctors. Followed up with doctors for missing ICD 10. Contacted doctors to follow up on paperwork. Fax completed overnight request forms to IDS(Instant Diagnostic Systems). Work with Branches to get Oximetry to patient to do overnight testing.

Researched misapplied payments. Reversed and resubmitted claims billed under the wrong Medicare/Medicaid plan. Posted open payments to correct prescription numbers. Calculated coinsurance payment to bill to coinsurance or Med D plans. Refunded over payments and incorrect payments.

Sends out the necessary documents to homeowners interested in keep their home. Reviewed documents to make sure all dates and data were correct. Submitted documents to mortgage company. Updated note system and advised homeowner of any additional documents requested from the mortgage company. Performed other responsibilities duties to meet company goals.

Processed payments by applying Invoices to customers’ correct account. Locate unidentified payments and applying to customers’ account. Corrected payments wrongly generated by the system. Called customers to clear up missing and discrepant invoice information. Researched and updated missing customer demographics. Processed customers’ refunds and over payments.

Follow-up to pursue all needed medical documentation to permit the billing of patients’ shipment. Expedited all claims accurately to ensure timely payment. Called patients to verify Medicaid and Medicare identification numbers that have been denied on pending claims.Researched returned or lost shipments that were intended for patients. Assisted with other personnel office duties such as faxing, copying, checking, and the sorting of incoming mail. Received incoming calls from patients and… Show more Follow-up to pursue all needed medical documentation to permit the billing of patients’ shipment. Expedited all claims accurately to ensure timely payment. Called patients to verify Medicaid and Medicare identification numbers that have been denied on pending claims.Researched returned or lost shipments that were intended for patients. Assisted with other personnel office duties such as faxing, copying, checking, and the sorting of incoming mail. Received incoming calls from patients and physician interested being setup for receiving supplies. Answered questions that patients may have regarding billing and/or supplies. Assisted physicians’ staff calling to updated patients’ icd-9 and verifying the needs for treatment. Responded to the overflow of calls from other departments. Show less

Assisted patients’ with billing concerns. Corrected patients’ demographics. Billed claims to insurance companies, Medicare and Medicaid. Called the doctors’ office to get correct icd-10 codes for pending claims to be submitted to insurance companies. Applied payments to patients’ accounts