Niklas Storm Email & Phone Number

Copenhagen, DK

Managing and optimizing our Cloud-based Customer Platform- Building and maintaining real-time monitoring tools - 3rd level Application Management, Debugging and Defect Management - DBA of our SQL Server Hotel and DB Development- DevOps tools built in Powershell, T-SQL and Python. - End-to-end customer support - ITIL Life cycle management Continuous.

Managing 11 highly skilled technicians covering classic IT, Private Cloud, Billing and Field equipment.

Thales provides both application development and operations of the nationwide Rejsekort system.This covers a setup containing 250+ servers (both physical and virtual), network infrastructure and the complete ITIL process to manage this. My position:The main goal is to- Ensure continuous deliveries from the team- Maintain stable operations through.

Thales provides both application development and operations of the nationwide Rejsekort system.This covers a setup containing 250+ servers (both physical and virtual), network infrastructure and the complete ITIL process to manage this. My position:The main goals- 3rd level application support and error handling- Document existing processes and develop.

Since 2001 TELMORE has lifted customer satisfaction, simplified the products and reduced the customer cost of mobile telephony, with an online-only solution.My position:Keep the technical overview of the running applications and ensure the stability.Consolidate existing Application and Incident Management, as well as providing technical feedback throughout.

Since 2001 TELMORE has lifted customer satisfaction, simplified the products and reduced the customer cost of mobile telephony, with an online-only solution.My position:Ensure stability and technical optimizations on the running applications.This includes:- Technical project deliveries- Pre-analysis of Incidents and Problems.- Database development and.

Since 2001 TELMORE has lifted customer satisfaction, simplified the products and reduced the customer cost of mobile telephony, with an online-only solution.My position:To establish a and take part in the QA Test Team by planning, developing and executing test-suites and define a process for Incident Management.This included- Incident and Problem.

Education record

Education record