Nils Anderson Email & Phone Number

United States

• Managing teams of customer and Philips personnel to implement new workflow improvements as required, as well as continuous improvement initiatives. • Identifying, investigating, resolving and documenting application issues, according to standard processes and filing required reports to comply with all required Philips processes. • Establishing credibility and developing relationships with mid departmental to senior level client managers. • Aligning and presenting as “one team” when working with Philips counterparts in delivering a customer integrated solution. • Practicing lean methodology to help drive efficiencies internally, around operational processes as well as externally to improve customer’s workflow. • Developing effective executive level presentations for the customer and Philips stakeholders to represent growth opportunities. • Delivering onsite support for customer escalations requiring clinical support, while developing and implementing a plan to resolve same. • Serving as expert level support to the Clinical Support Specialists who handle remote incoming customer calls; including evaluation of their on-going skill to resolve clinical issues, while determining and providing additional training and/or on site experience to improve resolution.

Waukesha, Wi

• Working closely with regional MR sales leaders and account teams to present clinical value propositions of GE MR product line to customers by supporting sales, orders, and margin targets.• Developed strong clinical relationships with regional MR customers. • Participated in national MR symposiums, training and trade shows facilitating clinical proof point development.• Support the assigned Regional MR sales team via clinical MR training & presentations. This training empowers the MR Sales leaders to articulate MR concepts in compelling easily understood ways to support the clinical, economic and productivity based value propositions.• Collaborate with Marketing resources to create a library of MR “Images of Excellence” that reflect our key clinical strengths.• Support the marketing team in development of MR Proof Points and other Marketing Collaterals• Participated in product Pilot Site turnovers, insuring training on new development features as well as installation of effective protocols for utilization of those features.• Represented the Clinical Voice of Customer for New Product Introduction (NPI), Americas Commercial Marketing and Upstream Teams.

Waukesha, Wi

• Proud member of a specialized team growing customer satisfaction by fostering an environment of world-class clinical MR consulting. • Strengthening client relationships by providing educational support for sales teams, national show sites, academic and regional customer installed bases.

Http://Www.Linkedin.Com/Company/15852?Trk=Tyah

• Improved prospect tracking data accuracies by collaborating with Account Executives (AEs), developing, and communicating reliable monthly modality forecasts, leveraging industrial and clinical knowledge, ensuring accuracy in mining and logging data in Sales Force.• Drove sales by referencing installed base data, identifying upgrade opportunities, developing marketing strategies, and coordinating business and technology presentations, motivating non-obsolescence.• Won orders and drove sales process by generating customer interest, qualifying need and budgetary cycle, quoting opt in pricing, negotiating best and final pricing with business unit, and maintaining margin.• Increased company recognition for consideration by providing feedback in competitive quotes, and clinical comparisons and research trends in clinical practices through consulting with customers, literature, and symposia, analyzing customer feedback, ensuring developing best-fit competitive strategies. • Increased sales by developing and implementing market penetration strategies, leveraging competitive analysis. • Generated business growth by preparing data and advising zone business managers on advanced neuro-imaging and clinical and commercial significance, providing reference materials and knowledge base, answering questions, ensuring new technology promotion. • Established and built relationships with key thought leaders by maintaining and staying in continual contact with enterprise decision makers despite purchasing cycles, getting to know them personally and professionally, ensuring invitations to place bids.

890 Elm Grove Rd. Ste 215 Elm Grove, Wi 53122

• As member of the Prism executive committee interacted with the board of directors stimulating clinical and client perspectives for greater participation in planning product development and corporate direction. • Developed and maintained positive, productive, working relationships with customers through IB management. Created an installed base dashboard and customer database and maintained it in OASIS CRM.• Generated marketing material presenting it at industry shows and clinical symposia.

20900 Swenson Drive, Suite 650 Waukesha, Wi 53186

• In the classroom as a faculty lecturer providing an understanding of MRI principles and their clinical application as part of a course providing 36 hours (1 week) or 72 hours (2 weeks) of category A continuing education credit for the radiologic technologists recognized by the ARRT and various licensure states.• Within the clinical field there was a clear need for an educational forum and resources for MRI technologists on their role in functional MRI. I developed a 13.5-hour course and supporting material “Introduction to Human Brain Mapping” and successfully submitted it to the American Society of Radiologic Technologists for approval for 13.5 continuing education credits. The course is still approved and has been used to the benefit of brain mapping programs to establish clinical channels in many prominent medical institutions. • Throughout my formative background in teaching, public address was required to communicate knowledge, best practices, and cause and effect conceptualization. I pursued the skills necessary with professional tutoring and being mentored by successful orators and perfecting my own brand by experimentation and diligent practice creating opportunities to stimulate subject visibility and understanding through meaningful discourse.

3200 North Grandview Boulevard - W-801 Waukesha, Wi 53188

• Provided industry leading advanced applications support, developing Magnetic Resonance scanners and applications. Acted as clinical “voice of the customer.” Supported global program teams, and participated in various new product introduction (NPI) related activities, focusing on advanced Neuro imaging needs and clinical translation.• Principal Investigator (PI) for the IRB “Evaluation of MRI Systems, Accessories and Features under Development”• Developed and presented materials for marketing, MR sales and applications training.• Supported industry shows RSNA, ISMRM, ASFNR, HBMO

3200 North Grandview Boulevard - W-801 Waukesha, Wi 53188

• Managed new product development process, customer support and sales training of GEMS High Field Open MR products and services for all markets.• Improved the market perception of GE Open MR products and value to customers, reduced costs, and time to market by communicating goals and leading international team, maintaining new product introduction schedules.• Management Award recipient “For Excellent Customer Satisfaction Support (CSO)” and “Leading Excite On OpenSpeed Program”

3200 North Grandview Boulevard - W-801 Waukesha, Wi 53188

• Provided online remote clinical support and instruction for all generations and field strengths GEMS MR products and applications.• Generated monthly reports on product issues and clinical trends.• Earned a Six Sigma green belt with a project ensuring proper channeling of service and applications calls.

Irc Approved Principal Investigator, Ethical Conduct Of Research On Human Subjects

Activities and Societies: http://www.hhs.gov/ohrp/assurances/irb/ https://www.citiprogram.org

Board Certifications In Radiologic Technology, Magnetic Resonance Imaging, Magnetic Resonance Imaging

Associate Of Science Degree, Radiologic Technology/Science - Radiographer