Niraj Pradhan Email & Phone Number

Melbourne, Victoria, Australia

• Build and deploy Windows Server• Deployment of Active directory in Windows Server.• Manage Group Policy and Domain Profile services• Virtualization of Linux and Windows Server in VMware• Remote Monitoring and Management of clients networks and servers• Onsite and Remote Helpdesk troubleshooting of technical issues related to OperatingSystems, Networks, Emails, Internet and Intranet• Configure VPN Servers over IPsec, PPTP, SSL protocols• Office 365 integration… Show more • Build and deploy Windows Server• Deployment of Active directory in Windows Server.• Manage Group Policy and Domain Profile services• Virtualization of Linux and Windows Server in VMware• Remote Monitoring and Management of clients networks and servers• Onsite and Remote Helpdesk troubleshooting of technical issues related to OperatingSystems, Networks, Emails, Internet and Intranet• Configure VPN Servers over IPsec, PPTP, SSL protocols• Office 365 integration and customer support• Assemble / Repair of Desktop PCs • Installation of Routers and Modems• Installation of wireless and network printers• Migration of workstations from Windows 7 to Windows 10• Build and deploy 3CX Phone System on cloud• Remote Desktop Support using TeamViewer• Migration of Zedmed and Genie Servers Show less

Melbourne, Victoria, Australia

• Build and deploy Windows Server• Deployment of Active directory in Windows Server.• Manage Group Policy and Domain Profile services• Virtualization of Linux and Windows Server in VMware• Remote Monitoring and Management of clients networks and servers• Onsite and Remote Helpdesk troubleshooting of technical issues related to OperatingSystems, Networks, Emails, Internet and Intranet• Configure VPN Servers over IPsec, PPTP, SSL protocols• Office 365 integration… Show more • Build and deploy Windows Server• Deployment of Active directory in Windows Server.• Manage Group Policy and Domain Profile services• Virtualization of Linux and Windows Server in VMware• Remote Monitoring and Management of clients networks and servers• Onsite and Remote Helpdesk troubleshooting of technical issues related to OperatingSystems, Networks, Emails, Internet and Intranet• Configure VPN Servers over IPsec, PPTP, SSL protocols• Office 365 integration and customer support• Assemble / Repair of Desktop PCs • Installation of Routers and Modems• Installation of wireless and network printers• Migration of workstations from Windows 7 to Windows 10• Build and deploy 3CX Phone System on cloud• Remote Desktop Support using TeamViewer• Migration of Zedmed and Genie Servers Show less

Melbourne, Victoria, Australia

• Performing SOE builds for Desktop PCs and Laptops.• Travel across Melbourne to various sites for onsite troubleshooting and new installations of custom application software.• Windows packaging via SCCM prior to / past deployment and configuration (i.e. Internal applications, Office 365, Skype for Business, Adobe).• Relocating / setting up Desktop PC’s and Laptops (docking station setups).• Assemble / Repair of Desktop PCs • Diagnosis and repair of faulty NEC OPS Players… Show more • Performing SOE builds for Desktop PCs and Laptops.• Travel across Melbourne to various sites for onsite troubleshooting and new installations of custom application software.• Windows packaging via SCCM prior to / past deployment and configuration (i.e. Internal applications, Office 365, Skype for Business, Adobe).• Relocating / setting up Desktop PC’s and Laptops (docking station setups).• Assemble / Repair of Desktop PCs • Diagnosis and repair of faulty NEC OPS Players and Intel Leader Audio Visual machines• BAU activities supporting end user’s IT queries.• Liaising with external vendors throughout ticket life cycle. • Maintaining / Auditing IT asset database.• Work closely with service desk and meet SLAs with the customer.• Update job ticket with the service desk after each completion of each job. Show less

Kathmandu, Bāgmatī, Nepal

• Providing Customer Service to internal staff (Email, phone and face-to-face). • Remote Desktop support – Using Windows Remote Desktop, VNC Viewer and Team Viewer• Building server infrastructure using various RAID technology for storages.• Onsite and Remote Helpdesk troubleshooting of technical issues related to Operating System, Network, Email, Internet and Intranet• Deployment of Active directory in Windows Server 2012.• Setup roaming profile with central file… Show more • Providing Customer Service to internal staff (Email, phone and face-to-face). • Remote Desktop support – Using Windows Remote Desktop, VNC Viewer and Team Viewer• Building server infrastructure using various RAID technology for storages.• Onsite and Remote Helpdesk troubleshooting of technical issues related to Operating System, Network, Email, Internet and Intranet• Deployment of Active directory in Windows Server 2012.• Setup roaming profile with central file storage.• Plan and implement various group policy objects in Windows Server.• Virtualization of Linux and Windows Server in VMware.• Deployment and monitoring of iSCSI, FC storage servers on regular basis.• Monitor network devices using Nagios (Open source network monitoring tool) Show less

Kathmandu, Bāgmatī, Nepal

• Handle Internet Banking, Mobile Banking and other online products of the bank.• Configure and Backup Fortigate and CISCO routers• Deployment of Active directory in Windows Server 2012.• Virtualization of Linux and Windows Server in VMware.• Hosting of PHP Applications on Apache server.• Establish VPN connection from all the branches.• SQL scripting of reports to assist staffs from all the branches.• Performing SOE builds for Desktop PCs and Laptops.• Develop an… Show more • Handle Internet Banking, Mobile Banking and other online products of the bank.• Configure and Backup Fortigate and CISCO routers• Deployment of Active directory in Windows Server 2012.• Virtualization of Linux and Windows Server in VMware.• Hosting of PHP Applications on Apache server.• Establish VPN connection from all the branches.• SQL scripting of reports to assist staffs from all the branches.• Performing SOE builds for Desktop PCs and Laptops.• Develop an automated reconciliation of ATM physical cash and system cash balance.• Compliance of pending issues and problems relating to Core Banking System.• Providing Customer Service to internal / external users.• Fixing Hardware / Software faults.• Remote Desktop Support – Using Windows Remote Desktop.• Training end users / staff• Relocating / setting up Desktop PC’s and Laptops (docking station setups).• Maintaining / Auditing IT asset database.• Liaising with external vendors throughout ticket life cycle.• Cash Management of ATM machine. Show less

Kathmandu, Bāgmatī, Nepal

• Training end users / staff• Basic Software / Hardware Troubleshooting.• Fixing Hardware / Software faults.• Building Desktop Computers / Installing Windows XP and Vista (For Desktop PC’s and Laptops).• Adding / Removing Hardware/Software.• Customer Service – Face to Face / Over the Phone. • Develop e-commerce application portal for online shopping. • Technical support in Document Management System (DMS) project carried at Standard Chartered Bank… Show more • Training end users / staff• Basic Software / Hardware Troubleshooting.• Fixing Hardware / Software faults.• Building Desktop Computers / Installing Windows XP and Vista (For Desktop PC’s and Laptops).• Adding / Removing Hardware/Software.• Customer Service – Face to Face / Over the Phone. • Develop e-commerce application portal for online shopping. • Technical support in Document Management System (DMS) project carried at Standard Chartered Bank, Nepal.• Develop an automated workflow at Citizens Bank International, Nepal for their Consumer and Corporate Banking.• Develop and launch Inventory Management System for United Builders Engineers (UBE), Nepal• Deploy Electronic Procurement System for FHI 360 INGO, Nepal • Batch Programming for regular backup of data and synchronization of data in a central file server. Show less

Masters Of Computer Information System, Computer/Information Technology Administration And Management

Bachelors In Information Managemen, Computer/Information Technology Administration And Management, 3.78/4 Cgpa