Niraj Singh Email & Phone Number

Gurugram, Hr, In

2Nd Floor, Vatika Towers, Block B, Golf Course Road, Sector 54, Gurgaon

• Developed technical solution that resulted in improved overall systems monitoring and increased network security level. • Implementation, integration, configuration, and setup of routers, switches, and other networking equipments in a LAN/WAN environment.• Integration of DNS, DHCP and WINS for IP addresses allocation and management. • Maintenance and Troubleshooting of all DNS related problems like Automatic Name Resolution.• Designed and implement simple to complex TCP/IP based networks including Subnet, Private Addressing using Active Directory services.• Monitoring of systems performance and tuning using network traffic monitoring tools.• Troubleshoot TCP/IP problems; troubleshoot connectivity issues.• Provide 24/7 technical support for Telephone Counselors, Session tracking and troubleshooting the problems they faced while working directly on remote servers using SSL for clients to quickly deliver applications to the desktop to work on and save data on Servers in US. (VPN).• Technical responsibilities in resolving problems in Cares database, design and implemented reliable connectivity login rights using Accounts Manager between hosts to Server.• Tier 8 IT help desk support to 100+ users.• Demonstrate patience in resolving` complex problems.• Involve in network and security implementation inclusive of planning, installation and technical documentation.• Administration of Windows XP Professional clients and also Windows 2003 Server. • Was responsible for Licence and maintenance of Software for PPC. • Expert in network monitoring tools and Scripting.• Install and manage Antivirus, security patches and spam management.• Firewall configuration using access control list (ACL) management.

Gurgaon