Business Operations Intern
Current• Improving the capability and maturity of Experian’s Cybersecurity team by tracking and analyzing key operational metrics through causal analytics• Developing interactive dashboards using SQL, Tableau, and ServiceNow to report monthly/quarterly business metrics and KPIs to the senior leadership team• Increased the team efficiency by 10% by building Experian’s internal knowledge base portal using HTML, CSS, and Javascript• Won Star of the Quarter and Spot awards reserved for full-time employees for leading the team through a critical audit process