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Nishant Thakur is listed as Customer Delight | Classplus | MBA - Marketing and Business Analytics | Strategy | Operations | at Classplus, a company with 339 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Nishant Thakur.
Nishant Thakur previously worked as Customer Delight Associate at Classplus and Social Media Executive - Campaign Management at Allied Market Research. Nishant Thakur holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Lovely Professional University.
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"Hey there! đź‘‹ I'm a Btech + MBA grad passionate about bringing together customer support, social media strategies, and team leadership. From handling diverse customer interactions to diving into content writing and business strategies, I'm all about blending skills. I'm drawn to roles that let me dive deep into operations, leveraging tech know-how, teamwork, and creativity for business success. I'm here to connect, chat about exciting opportunities, and share experiences. Let's connect and spark some awesome ideas together!"
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A career timeline built from the work history available for this profile.
- Managing customer interactions (calls, chats, emails, tickets) ensuring 95+ NPS, and resolving issues promptly with a 90% first-call resolution rate.- Oversee client communications, bridging gaps between teams, and working on feature improvements based on client feedback.- Providing technical support, conducting product training for tutors, and enhancing.
- Experienced in overseeing business outreach and managing promotional campaigns to enhance brand awareness and engagement. - Proficient in communicating technical information clearly to diverse audiences, facilitating effective collaboration. - Proven ability to manage projects, collaborate with teams, and deliver results in dynamic environments.
- Coordinated cross-functional teams to gather project requirements, streamline workflows, and enhance communication among stakeholders.- Prepared comprehensive project status reports, including progress tracking, resource allocation, and variance analysis for senior management.
- Lead quality checks and supervise worker tasks, ensuring adherence to standards. Maintain detailed logs of daily activities for project tracking. - Proficient in explaining complex technical details to diverse stakeholders, enhancing team collaboration and understanding. - Manage client communications effectively, incorporating feedback into project.
Other employees you can reach at classplusapp.com. View company contacts for 339 employees →
Devi Reddy Bunny
Colleague at ClassplusAnanthapuramu, Andhra Pradesh, India, India
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RK
Ravi Kumar Patidar
Colleague at ClassplusIndore, Madhya Pradesh, India, India
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KD
Kartikay Dwivedi
Colleague at ClassplusLucknow, Uttar Pradesh, India, India
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JB
Jibran Bhat
Colleague at ClassplusSrinagar, Jammu & Kashmir, India, India
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HG
Himanshu Goel
Colleague at ClassplusIndia, India
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SK
Shoeb Khan
Colleague at ClassplusNew Delhi, Delhi, India, India
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BK
Balaji K
Colleague at ClassplusHyderabad, Telangana, India, India
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VG
Vikas Goud
Colleague at ClassplusHyderabad, Telangana, India, India
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MS
Manvinder Singh
Colleague at ClassplusDelhi, India, India
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AD
Amit Dogra
Colleague at ClassplusChandigarh, Chandigarh, India, India
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Quick answers generated from the profile data available on this page.
Nishant Thakur works for Classplus.
Nishant Thakur is listed as Customer Delight | Classplus | MBA - Marketing and Business Analytics | Strategy | Operations | at Classplus.
Nishant Thakur is based in Noida, Uttar Pradesh, India while working with Classplus.
Nishant Thakur has worked for Classplus, Allied Market Research, Nandini Impex Pvt Ltd - India, and Sonalika Tractors International.
Nishant Thakur's colleagues at Classplus include Devi Reddy Bunny, Ravi Kumar Patidar, Kartikay Dwivedi, Jibran Bhat, and Himanshu Goel.
You can use AeroLeads to view verified contact signals for Nishant Thakur at Classplus, including work email, phone, and LinkedIn data when available.
Nishant Thakur holds Master Of Business Administration - Mba, Marketing/Marketing Management, General from Lovely Professional University.
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