A Technically oriented Senior Network Engineer/Supervisor with extensive Customer service, Installation/integration and commissioning experience in Communications sector, working with Cross functional Teams within the Network Operations Centre (including Mobile Nokia/Huawei RAN Surveillance, Performance & Integration, Facilities Management, IP, Carrier Ethernet, Satellite & Microwave Radios), Vendors and Service Providers.My areas of expertise managing Team for Objectives, KPI and SLA, Customer Service Delivery, Surveillance, Integration and Performance Maintenance, LTE/UMTS Integration/Provisioning, RF Engineering and Optimization, Performance Analysis (RF and Hardware), and fault resolution skills including Customer, remote field support, Vendors and Suppliers. Organizing and Service delivery during unexpected Network Outages and Natural Disasters. Surveillance and control of all activities associated with the operation of the Optus Satellite Networks to meet critical customer needs like Foxtel, ABC, SBS, Telstra Broadcast Services, Air Services Australia, Optus Sport, NSW Education, Farmside, NBN, GOGO, ANZ and the Department of Defense (ADF) as well as all other Broadcast, Thuraya and VSAT customersWorking as Field Engineer involved in installation and commissioning of Transmission ATNs & NTUs, PDUs, X2M8, Cisco ASRs, IP VPN & WAN Services in Optus Network and Customer environment.I am ITIL 4, Lean Six SIGMA Yellow & Green Belt Certified.