Nithila Chandran, Mba Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Burlington, ON

Toronto, Ontario, Canada

Toronto, Canada Area

• Identified project risks and offered recommendations to senior management to improve work processes with the implementation of new electronic medical record (EMR) software; developed change management toolkit to.
• Analyzed existing work flow procedures to bridge gaps by developing a risk matrix; helped create andimplement strategies by working closely with the internal Digital Solutions Team
• Led meetings and discussions with over 50… Show more
• Led meetings and discussions with over 50 end user clients across 5 different departments to assist in the development of new work flow procedures during the launch of the new EMR; EPIC software
• Championed data collection to measure and analyze work load capacity among clinicians to ensure asmooth transition process with the new software; resulting in an increase of clinicians’ workflow efficiency by 60% Show.

• Developed and revised patient care protocol through researching patient-related complaints and concerns in clinic of 2000 patients
• Created and implemented a program that used iPads to check in patients where they were required to answer preliminary questions before entering patient room in order to decrease patient wait times
• Mentored employees to help foster a positive work environment; developed a new program where entire clinic staff participated in team activities once a week to… Show more
• Mentored employees to help foster a positive work environment; developed a new program where entire clinic staff participated in team activities once a week to promote team cohesion and efficiency Show less

Toronto, Canada Area

• Process-mapped patient flow starting from patient check in to check out; identified gaps with patient flow and implemented new protocol to increase clinic efficiency
• Collaborated with pharmaceutical representatives in order to negotiate product partnerships for clinicbranding strategies

Ottawa, Canada Area

• Completed field work to investigate the effect of heat shock proteins on sweat rates among older individuals; analyzed large set of data and generated study results through statistical analysis
• Assisted in writing and editing the research paper for this study; published 2019 in WILEY journal

Ottawa, Canada Area

• Created a database of all patients using data analysis tools to ensure patients are attending procedure and follow up appointments on a timely basis; decreasing the number of “lost” patients
• Collaborated with external stakeholders to ensure that practice abided by all regulatory and compliance requirements
• First point of contact between Inovo Medical physicians and patients; carried out all health administrative related communications with patients; met 99% of patient care… Show more
• First point of contact between Inovo Medical physicians and patients; carried out all health administrative related communications with patients; met 99% of patient care satisfaction goal Show less

Master Of Business Administration - Mba, Awards: Entrance Scholarship (2018) Adam Felesky Competition-2Nd Place (2018)

Honours Bachelors Of Health Science ( French Immersion), Health Science

Activities and Societies: Dean’s Honour List (2016-2017) Merit Scholarship for academic excellence (2016-2017) French Immersion.