• Responsible for planning, developing, implementing, and evaluating various HR policies across North America.• Change Manager for the ERP upgrade.• Handling performance-related issues and implementing changes that could increase productivity.• Managed end-to-end recruitment for Toronto, and Montreal sites in a fast-paced environment.• Responsible for coordination of new hire onboarding, briefing of company policies and sign-offs.• Wellversed with ADP and SAP SuccessFactors in the creation and management of 250+ employee profiles.• Handled confidential information pertaining to compensation and benefits.• Organized employee files managing the soft copies and physical copies through HR filing.• Exhibited diplomatic management skills during termination-related matters.• Preparation of employment letters including termination and severance letters.• Provided training and support to company staff by preparing and presenting learning courses (Leadership, Communication Skills, Microsoft Excel etc.).• Expertise with Triton application for background verification and Sunlife applications for employee pension.• Passionate about understanding and communicating the labor laws and regulations in Canada.

• Accountable for managing employee benefits across 20 locations in India, Middle-East and North Africa region.• Managed personnel data of over 20,000 employees in Oracle Peoplesoft v9.1.• Maintained confidently of information pertaining to compensation, performance, and benefits.• Coordinated with finance processing monthly payroll reports before scheduled deadlines.• Involved in recruitment process by coordinating with recruiters from the stage of screening until onboarding.• Managed new hire orientation and onboarding through efficient planning and organizing.• Performed audits periodically to identify process gaps and proposed amendments to the existing workflow.• Prepared monthly dashboards and other consolidated process reports for HR Managers and Directors.• Analyzed data and prepared presentations for internal team meetings to create a platform for open discussions.• Engaged in process improvement and optimization of processes through automation initiatives.• Recognition for contributions towards 16 automation projects which saved 6,600+ hours annually.• Involved in UAT testing for SAP SuccessFactors and worked as a part of the project team.

• Accountable for addressing inquiries related to policies and benefits for employees and managers and maintaining open communication.• Created employee and contractor profiles in Oracle People Soft v8.9 and was responsible for sharing employee ID with concerned stakeholders (IT, Payroll, L&D, etc.).• Managed employee documentation on both physical and digital platforms for 2000+ employees.• Performed periodical payroll and benefits audits to ensure smooth administration.• Preparing and publishing job adverts on intranet and external websites.• Managed employee insurance through BUPA Insurance Ltd by enrolling, modifying, and deleting employee records promptly.• Involved in pre-employment screening for job applicants, employees, and contractors i.e (civil and criminal checks, employment, references, medical approval, academic, etc.).• Issued letters to both employees and ex-employees.• Initiated last stage separation formalities in the system and is responsible for sending separation emails.• Renewed, extended, and terminated contract periods of contractors as per client requirements.• Deputed to Abington, UK to initialize advanced recruitment database: ‘Talent Link’.