Implementation Officer
North York, Ontario, Canada
• Implementation, maintenance and/or application support tasks relative to GIC’s Deposit and Payments products such as CIBC Business Banking, Cash Flow Management, Rapid trans, Commercial ABM and Deposit Acceleration, ensuringall compliance and regulatory requirements have been met prior to proceeding with the requests• Liaise with INTRIA to provide change request and or implementation instructionson related databases.• Document and refer unresolved issues to Cash… Show more • Implementation, maintenance and/or application support tasks relative to GIC’s Deposit and Payments products such as CIBC Business Banking, Cash Flow Management, Rapid trans, Commercial ABM and Deposit Acceleration, ensuringall compliance and regulatory requirements have been met prior to proceeding with the requests• Liaise with INTRIA to provide change request and or implementation instructionson related databases.• Document and refer unresolved issues to Cash Management Sales and Service Solution and/or Business Contact Centre management, where necessary.• Investigate reoccurring anomalies or irregularities to determine their frequency and cause and recommend potential solutions. Show less