Managing Cloud First AR program

Managed relationships with key analysts and executives to develop a constructive, consultative relationship between Skan and the analyst community.Key Focus areas: · Analyst research – Identify and track all relevant analysts from Process Mining, Task Mining, Automation & Process Intelligence space, monitor target analysts activities, communicate internally all analysts activities relevant for management decisioning. Lead and manage internal stakeholder requests for, and responses to, market and competitive intelligence· Analyst interactions - Schedule & execute regular analyst briefings & Inquiries. Maintain regular communications with analysts through newsletters.· Analyst evaluations (Magic Quadrant, Wave, Peak Matrix etc.) : Project manage analyst evaluation process including customer references. Prepare written responses in collaboration with Product mgmt., marketing and other groups. Help explain and promote Skan positioning in analyst reports for demand generation campaigns. · Events: Plan and execute events hosted in collaboration with leading analysts· Commercial – manage and negotiate annual research firm subscriptions and seats, reports licensing, ensure compliance with licensing terms

Managed relationships with key analysts and executives to develop a constructive, consultative relationship between Fractal and the analyst community.Key Focus areas: • Identify and target relevant analysts from top tier research firms like Gartner, Forrester, IDC, ISG, HFS, CB Insights etc. • Manage and grow analyst relations program to influence key industry analysts in areas related to Data & Analytics, Artificial Intelligence, and sustainability practices• Manage executive participation in analyst interactions and build and nurture the pool of spokespersons across the organization• Oversee and manage all ongoing contracts with industry analyst firms• Participate with other senior management to establish strategic plans and objectives surrounding outreach to industry analysts• Drive the execution of proactive product inbound/outbound communications to generate strategic engagement & advice with/from the analyst community• Generate Analyst Relations content, including briefing documents, messaging, competitive positioning, and responses to crises and issues• Monitor analysts research agenda from various research firms to hit campaign at right time. • Plan and help execute presentations and demos - working closely with various capabilities and product teams to understand end users’ top priorities

Conducted secondary research of vendors and products to evaluate & fit them into Gartner defined markets on Peer Insights. Key Focus areas: - determining the veracity of vendor/product name change requests, validating merger & acquisition activities, monitoring publication dates of Gartner Magic Quadrant (MQ) and Market Guides (MG), and communicating changes to internal stakeholders to drive consistency with Peer Insights markets and other research linkages- analyze detailed information and demonstrate critical thinking, strong interpersonal skill, and coaching other team members- Interact with IT leaders and write research notes to address mission-critical priorities, Interact with analysts, product stakeholders, and project managers on regular basis to keep updated on progress on new research publications- Primary research - design survey and interview CIO/CXO of potential players and generate key insights to support document creation- Manage risk and address client queries and advise techniques via written deliverables which includes qualitative and quantitative data- develop a strong understanding of the IT Industry in general and expertise in specific domains as required.

Provided content production support on Gartner’s Branded documents (Magic Quadrants, Critical Capabilities, Market Guides, Hype cycles) and Peer Insights- Voice of Customer, Peer Lessons Learned. Key Focus areas: - Performing research for Vendor naming, merger & acquisition validation for participating vendors in user sourced content document "Peer Insights- Voice of Customer"- Maintaining client relationships, coordination with internal stakeholders and vendor management- Developing project timelines on Agenda planner & CPP and tracking progress - Ensuring that all projects are delivered on time, within scope and budget- Perform risk management to minimize project risks- Working closely with analysts and vendors for detailed research and executing necessary actions to carry out documents production- Communicating with the vendors for all matters related to the research as and when required & maintain data on SugarCRM - Understanding of subject matter related to workflow process management, preparing and maintaining content, communication, materials & documentation of assigned research- Delivering business process support across well-defined responsibilities; preparing call summaries, internal project management tracking, updating internal tools (Lotus Notes, CPP), scheduling internal meetings, administering vendor surveys- Partner with Project managers from different segments of Gartner for questionnaire and survey designing, coordinating with research teams to always identify efficiencies, tracking document status, and ensuring timely delivery- Vendor communication & survey management

Managed resources and fulfilled training requirements for Redhat EMEA & NAM.Key Focus areas:- Manage pre and post sales for Redhat EMEA region and ensure allocation of resourced to training projects. - Execute complete Training Life Cycle including design, development, and deployment of training programs based on client's requirement- Managing resource allocations for customer “Redhat” in languages like Spanish, German, Italian, French, Dutch, Portuguese, Turkish, and English- Client engagement through daily business interaction for updates on current and forecasted requirements, acting as SPOC for Client, vendors, and trainers- Preparing a proposal for the training program- Scheduling the technical discussion, briefing calls between the client & the trainer to set the objective & outcomes of the training program & design the actual deliverable agenda- Conduct pre-sales activities with Redhat; managing post-sales activities with vendors and brand coordinators of Redhat- Making travel arrangements & ensuring facility management for trainers- Supervising service, expenses billing for trainers for Redhat EMEA Training deliveries and embed the same in TECKNOWHIVE for the financial perspective - Initiating projects for content development & E-Learning for Redhat Technologies (Openshift, Openstack, Cloud, Ansible and Ansible Tower, etc.)

Managed NOKIA AMERICAS, MEA, NAM Telco's training projects: • Pre and post sales for NOKIA AMERICAS and EMEA region on customized training projects. • Global Training Coordination for Internal & External Stakeholders• Global Schedule Management for vendors and within organization • Billing & Invoicing for trainings deliveries for vendors: NOKIA• Service, expenses billing for trainers: NOKIA deliveries & local deliveries • Pre & Post-training related support• Training details, documentation & trainers reports maintenance using Salesforce CRM• Trainers management & timely Competence development • Relationship management with NOKIA & other vendors for training services• Managing all the vendors and identifying new service providers for seamless execution of business strategies• Close working with Directors along with respective Business Heads in order to achieve strategic targets and effective operational management• Learning program management and delivery: end to end management of technical and non technical trainings and evaluation of RoI• Working on business requests and sending proposals to clientele varying from Telecom, IT, and Education sectors

• Content Developer- Research & creation of cellular mobile technologies (2G/3G/ 4G, VOLTE, 5G (Internet of Things)• Global content support for company's global offices in USA, UK, Brazil, Tanzania, Indonesia• Global Scheduling & Coordination of training with the customer – NOKIA• Strategic promotion & social media optimization • Key operations management for trainers and ensuring timely delivery of projects.

Key Focus areas: - Driving secondary research for Electronics instruments vendors and collating challenges faced by key users- Develop a process for effective product utilization along with product owners- Research content publishing via digital media- Understanding product launch timelines- Project Repository