Nicole Thornton Email and Phone Number

- Advised 3,000+ students on policies, curriculum, study abroad, double concentration, and graduation checks- Assisted students directly in their graduation plans to increase graduation rates in the Orfalea College of Business which are 79% for four years, the highest in the CSU system- Engaged and exceled in 100+ hours of training in order to bring the most academic success to students of the college

University Honors ProgramDean's List

Business Performance Improvement Solution

- Lead a group of 20 Cal Poly students working with local businesses to implement sustainable practices and pursue certifications such as B-Corp and Climate Neutral- Pursued a vision and mission of the committee to "create value for our consultants & create value for our clients: Make companies more sustainable & Help students gain valuable real-world consulting experience"- Delegated tasks & areas of responsibility to consulting VP’s- Represented consulting within the Net Impact general board*All consulting work is pro-bono, and made possible by our group of motivated and hardworking students from across a wide range of majors

- Constructed an internship program for Lark Ellen Farms and conducted behavioral interviews for the position- Crafted a report of unique deliverables for each company to help pass the B-Impact Certification- Created data map of B-Impact assessment to save time researching point values by 80%- Collaborated with project teams in round table conversations with company CEO’s to identify areas of improvement

- Served as liaison between National Fraternity and Kappa Mu Chapter on weekly basis - Recorded and submitted all meeting minutes, calendars, and events to earn chapter awards- Enforced all chapter requirements and proper communication was maintained

- Spearheaded parent’s weekend silent auction & improved processes resulting in 100% increase in revenue of $3000- Designed apparel and ordering merchandise for 80 fraternity brothers- Assisted with the marketing of fraternity recruitments, retaining over 200 prospective members in 3 quarters- Volunteered with non-profits throughout California and participated in multiple corporate tours

- Served to promote a positive store environment with polite greetings and attention to detail- Enhanced customer service by tailoring each shopping experience by approaching their questions individually- Generated customer interest towards current sale offerings to maintain weekly UPT goal of around 4-6 items

- Developed design for interface and consulted with management for user requirements and preferences - Drafted website content and collaborated with third party IT company to bring to life - Spearheaded marketing department improving client retention rates and new customer leads - Centralized and consolidated company expense reports digitally to eliminate 50% of paper waste

- Taught 45 minute lessons to classes of various ages (4-16) and skill levels 3 times a day 5 days a week- Interacted with families and prospective students at marketing booth events and company affiliations• Tracked student progress using a striping system weekly and consistently judged testings every 3-month cycle- Prepared equipment orders, recorded attendance, registered students, and explained payment plan options