╞ Personal Local Owned Agricultural business in line with general sales and marketing.╞ Retailing╞ Wholesaling╞ E-Commerce

╞ Customer Care / Client Relations╞ Sales and Marketing╞ Timeshare(Contractual due to abroad reasons)

╞ Manage a web development team/projects.╞ Liaising with international clients.╞ Admin Coordination

╞ Liaising with managers, team leaders, operatives and third parties to gather information and resolve issues; ╞ forecasting and analyzing data against sales figures on a daily, weekly and/or monthly basis; ╞ Coordinates with client’s needs and implementation through manager.╞ Responsible for providing reports on various aspect of team performance. ╞ Makes sure that techs and reps are well versed with call center particulars. ╞ Making sure that the whole team is on top of… Show more ╞ Liaising with managers, team leaders, operatives and third parties to gather information and resolve issues; ╞ forecasting and analyzing data against sales figures on a daily, weekly and/or monthly basis; ╞ Coordinates with client’s needs and implementation through manager.╞ Responsible for providing reports on various aspect of team performance. ╞ Makes sure that techs and reps are well versed with call center particulars. ╞ Making sure that the whole team is on top of everything. ╞ Balancing work load and utilizing the work efficiently. ╞ Monitoring tasks and updates timely. ╞ Targeting loopholes and finding solutions.╞ Sending pertinent reports to the manager. Show less

╞ MAKES SURE THAT BUSINESS OPERATION IS MONITORED WITHIN REGULAR BUSINESS HOURS.╞ Sets up expectations ╞ Budget efficient╞ Relaying data/reports that relates to company operations to management/high ops.╞ Timely monitoring if metrics are met.╞ Making sure that company policies are being followed accordingly.(Left the Company due to abroad reasons)

Accounts (US Based): 1. Domain Market 2. Streamline3. 41 Media4. Boxleads╞ Taking inbound and outbound calls in order to fulfill customer needs and requirements.╞ Selling Domains and other kinds of products online and so to provide customer service.╞ Assist and send reports to supervisor for the team. ╞ Ensure professionalism & high quality is continually maintained. ╞ Answer emails and cater chat support for customers to meet their needs.

╞ Tech╞ Customer Service╞ Escalations╞ trouble shooting╞ Accounting

╞ Accounting/Bookkeepping.╞ Liaising with Government entities.╞ Liaising with Clients/Prospects.

Networking/Sales/Marketing

╞ Supervisor Call (Escallations)╞ Tier 3 level Tech Support (Phone Support)/ Straighttalk Account╞ A multi-million company for international customers/clients.

╞ Tier 2 tech support (Straighttalk smart and android phones)╞ Airtime management

╞ Teaching English (United States Standards) for Koreans, Chinese, Japanese, Indians and other Asian nationals.

╞ Customer Service (blue cross, blue shield)╞ Handles claims and benefits╞ For international clients.