Noel Machado Email & Phone Number

New York, New York, United States

San Francisco Bay Area

San Francisco Bay Area

Office Management Responsibilities - Nurture the ironSource office culture and environment to keep employees happy and productive - Plan and execute office culture activities, including birthday celebrations, team bonding activities, and annual company events. - Act as single point of contact regarding all reception and office matters and action all queries - Manage relationships with vendors, including security, lunch, Canteen, cleaning, and parking services - Distribute and manage mail, including courier requests - Own various budgets related to office management duties - Accountable for company credit card receipts and expenses for all SF and NYExecutive Assistant Responsibilities - Daily advanced calendar management, meeting prep, assisting the GM with keeping track of schedule and prioritization of conflicting needs - Communicating with C Level management in other companies to coordinate meetings with GM - Book flight, AirBnb, hotel etc. for all travel, understanding executive's preferences - Coordinate with third party accounting firm to implement new receipt tracking systemHR Support - Maintain HR database, update employee files as changes are made - Recruitment coordination for all interviews, both on-site and via phone - Update and audit records in ATS and provide accurate pipeline reports to key partners - Manage all job postings on website - Assist with onboarding of new employees - Exercise discretion with confidential informationMarketing Support - Manage all ironSource swag supply - Work with external vendors to get custom items for marketing events, team trainings, etc. - Coordinate with HQ in Tel Aviv to book meeting spaces, happy hours, photographers, DJs, catering for domestic conferences (GDC, ASE, etc.)

San Francisco Bay Area

San Francisco Bay Area

-Performed Reservationist duties, including confirming reservations with guests, confirming dietary restrictions, and accomnmodating any special requests.-Provided and generated an elevated customer experience, on par with the luxury of the dining experience.-Ensured that all communication with guests and vendors was befitting of the Crenn brand. -Facilitated transfer of reservations from Resy (a traditional reservation platform) to Tock (a ticketing platform). Communicated professionally with guests and stakeholders regarding this change. -Came up with ad hoc solutions for unexpected issues.

San Francisco Bay Area

-Consistently met sales goals (110%) and customer service goals (90%) as teller, so was promoted to Lead Teller.-As lead teller, managed teller line in supervisor's absence. Accelerated team's sale with coaching and motivation to ensure line met goal.-Took on several duties outside of role such as daily sales success planner, ATM custodial duties, and training.-Reduced branch loss as anti-fraud champion.-Secured confidential information and records using the highest of standards. -Trained and developed incoming tellers to comply with legal and corporate standards.-Handled customers' inquiries, ensuring that issues were escalated via appropriate channels, and follow up with customers to ensure needs are met.

San Francisco Bay Area

-Processed banking transactions for customers, ensuring accuracy and effiniciency-Escalated any issues through appropriate teams-Ensured compliance with all federal regulations