• Manage SEO, content writing and public relations agencies and teams• Execute multi-channel Fintech product and feature launches• Develop and manage SEO and content publishing strategy• Develop data-driven growth strategies• Support sales department to achieve revenue goals• Support partners (banks, credit unions, associations, agents)• Ensure compliance with strict card brand and industry regulations• Write and design requests for proposals and pitch decks• Cross-departmental collaboration• Digital and print advertising• Conference planning and logistics• Market research and reports• Research and implementation of third-party vendor relationships• Meeting planning and agendas• Brand refresh and guidelines (completed 2019)• New website development and launch (completed 2021)• Develop Tidal University knowledge base• Media and press relations

• Manage communications for Chicago, Milwaukee and Indianapolis markets• Develop contract campaign strategy• Media and press relations• Write and schedule media advisories and releases• Copy edit and write email, text and social media copy• Print collateral (banners, signage, more)• Email, text and social media marketing• Social media advertising• Graphic design• Audience live polling and surveys• Member training and instruction• Manage logistics for large public events• Produce electronic and printed communications for emails and newsletters• Extensive travel to provide on site communications support• Video editing and storyboarding

• 4 clients (3 international, 1 North American) serving over 10,000 members • HTML/CSS (email and web), Javascript• Print collateral (program booklets, signage, more)• YourMembership, Dreamhost, AWS, WebEx, SurveyMonkey• Email and social media marketing• Produce electronic and printed communications for emails and newsletters• Extensive travel to provide on site conference communications support• Technical support for association leadership and members• Update, enhance, and design client web sites for usability• Create illustrations, logos and other graphics for print and online publications• Design and layout of multi-page registration brochures to market seminars, tradeshows and conventions; smaller flyers to announce one-day events; e-marketingof events; and design and layout of on site materials • Mobile app set up and implementation• Writing and editing articles and emails• Graphic design

• Originated and designed brands for public institutions • Designed portfolio websites

• Create the successful “Me.” rebranding and marketing campaign• Increased average event attendance 1,667% in less than three years• Design marketing campaigns for all public performances and events• Design original program booklets• Design original promotional materials (posters, flyers, tickets, shirts, video)• Design original scenic and set pieces• Coordinate with third-party vendors on pricing and orders• Coordinate with leadership on budgets, calendars, and staffing• Develop and maintain stringent branding guidelines• Implement and manage online ticket sales• Manage social media marketing• Manage audition process and scenic construction• Manage fundraising efforts• Manage front of house and back of house for public events• Copy edit and write articles and scripts

• Design print newsletters circulated to more than 140,000 residents• Design promotional materials (posters, flyers) for district-wide events• Design email templates and digital branding• Design multi-channel campaigns for district-wide events• Research and coordinate third-party vendor relationships• Consult with senior district staff and board members weekly• Develop and branding guidelines and processes to ensure compliance• Develop rebranding concepts• Manage social media marketing for organization with over $100 million in annualrevenue• Manage email newsletter including mailing lists, scheduling, and content creation• Manage district-wide calendar across five campuses• Copy edit and write print articles• Photograph school events• General office tasks (phone, email, technical support)

• Create a successful rebranding• Increased average event attendance 1,000% in less than three years• Coordinated with local businesses on sponsorships and ads• Developed relationships with volunteers and coordinated their involvements

• Turn customers from detractors into promoters• Provide customers with industry-leading customer service• Provide technical support and answered questions• Greet customers and help maintain a positive and friendly atmosphere• Maintain Apple’s stringent branding guidelines and policies• Execute product launches, holiday sales and in-store events• Managed various sections and stations

• Maintain accurate medical records entry and storage• Maintain compliance with Iron Mountain’s stringent security policies• Trusted with sensitive medical data and passed rigorous background checks• Maintain a high degree of speed and accuracy• Coordinate with hospitals daily on their customized document storage needs